The security code is used in promotional bookings as a way to identify the booking and check whether the booking’s promotional voucher is valid.
To prevent misuse, the voucher security code is fully visible on the day of or after the day of booking. Until then, the last 2 digits of the voucher code are starred out, such as E2376DH7** changing to E2376DH751.
When a customer arrives with a voucher, you must verify it in the booking system to ensure the voucher is usable. To do this, click on the booking, press 'EDIT BOOKING' and then the blue 'Verify code and availability button'. If the voucher is valid, a green ‘valid’ icon will be shown.