Payments:
Invoices are automatically generated if an online payment is made at the time of booking. Payments are automatically applied to the relevant invoice in QuickBooks.
Refunds:
Refunds are automatically issued in nabooki when a prepaid booking is cancelled, only if the service refund policy allows. Refunds can also be manually processed in the payment section of a booking that has a payment associated. The refund amount will instantly be processed via your payment provider.
All refunds can be viewed in your QuickBooks account.
Credit / Adjustment Notes:
In nabooki, if a booking is cancelled the invoice will automatically be voided providing no payment has been applied to the invoice.
When a prepaid booking is cancelled in nabooki, a credit / adjustment note is automatically issued in QuickBooks to remove any outstanding balance on the invoice, providing it's a service that can not re-booked or re-scheduled.