About Booking IDs

About Booking IDs

About Booking IDs

Every booking in Nabooki is assigned a unique Booking ID. This ID is the quickest way to locate a specific booking and is also used by customers to manage their reservation online.

How it works

When a booking is made, Nabooki automatically generates a Booking ID and attaches it to that reservation. This ID stays with the booking and can be used to:

  1. Search for a booking in your Nabooki account
  2. Identify a specific booking when contacting support
  3. Allow customers to change or cancel their booking online

Where to find the Booking ID

You can find the Booking ID in two places:

  1. The booking confirmation email — sent to you when the booking was made
  2. The booking detail — find the relevant booking and click on it to see the Booking ID
📝 Note: The Booking ID is different from the Order ID. The Booking ID refers to a specific reservation, while the Order ID is assigned to a transaction or purchase. See the Nabooki Glossary for definitions of both terms.






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