My login details aren’t working. What should I do?
Ensure you’re using the correct email address.
Check for typos in your email or password.
If you’ve recently changed your email, use the updated login email.
I’m locked out of my account. How can I regain access?
If your account has been locked due to too many failed login attempts, wait 10 minutes before trying again.
If you still can’t log in, contact support (details below).
Need Help?
If you need assistance, contact our support team: 💬 Live Chat: Click the chat icon in the bottom-right corner of the screen. 📧 Email:support@nabooki.com
Resetting your password Follow these steps to reset your Nabooki password and get back into your account. Before You Start: You'll need access to the Nabooki Merchant Login Page here. Step-by-step instructions: Go to the Nabooki merchant login page. ...
Adding a new user This guide walks you through adding a new user to your Nabooki account, you can allow different levels of access so each person accesses only what they need. Before You Start: Who can do this: Only users with the Manager role can ...
Changing the account owner This process walks you through the steps to transfer account ownership to an existing user. Before You Start: Who can do this: Only the current account owner can promote another user to owner. The new account owner must ...
User access levels Understanding the different access levels in Nabooki helps you control what each team member can see and do in your account. How it works Nabooki has four access levels: Manager, Super Staff, and Staff. Each level determines which ...
Using Two-Factor Authentication (2FA) Two-factor authentication (2FA) adds a second verification step when you log in to Nabooki, strengthening your account security and login method. This guide explains how 2FA works and walks you through enabling ...