How to Use the Close Event Function to Prevent Further Bookings
The Close Event function allows you to manually stop additional bookings for a scheduled session. This is useful when:
- You want to temporarily block new bookings without cancelling the event.
- You need to prevent last-minute bookings beyond a certain point.
- You wish to close bookings earlier than the set booking cut-off time.
📌 Important:
- Closing an event does not cancel existing bookings—customers already booked will not be affected.
- If a class reaches capacity, it will automatically stop accepting new bookings. However, you can manually close a session earlier if needed.
- You can reopen the event at any time if you want to allow bookings again.
How to Close an Event
1️⃣ Go to Schedule > Calendar from the left-hand menu.
2️⃣ Locate the session you want to close.
3️⃣ Click on the session to open its details.
4️⃣ Click Close Event to prevent any further bookings.
✅ The event is now closed. Customers will no longer be able to book into this session.
How to Reopen a Closed Event
If you need to allow bookings again, you can reopen the session.
1️⃣ Go to Schedule > Calendar.
2️⃣ Find the closed event (it will be marked as closed).
3️⃣ Click on the session to open its details.
4️⃣ Click Reopen Event to enable bookings again.
✅ Customers can now book into this session as usual.
Troubleshooting & FAQs
No, all existing bookings remain active and customers who have already booked will not be affected.
No, customers are not notified when an event is closed for new bookings.
Yes, business operators can still manually add a booking if required.
If you need to cancel the entire session and notify customers, use the Cancel Event button instead.
Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
Related Articles
How to Cancel All Bookings for a Scheduled Event
If you need to cancel all bookings for a scheduled event, you can do so in just a few clicks. This will cancel all customer bookings and prevent further bookings from being made for that event. Step 1: Access the Scheduled Event 1️⃣ Navigate to ...How to Change Your Booking Capacities
Booking capacities determine the minimum and maximum number of customers who can book a service at a time. Adjusting these settings allows you to: ✅ Limit or expand the number of customers per session. ✅ Ensure your business operates within its ...How to Reinstate or Remove a Cancelled or Moved Booking
When a booking is cancelled or moved, it remains visible in the original time slot as a placeholder for easy reference. This helps prevent accidental booking conflicts and allows for quick reinstatement if needed. Placeholders are shown as ...How to Use Pencilled-In Bookings to Hold Timeslots
Pencilled-in bookings allow you to temporarily reserve a timeslot without confirming a booking. This is useful if: You take bookings via phone or email and need to confirm later. A customer must complete payment before securing their spot. Your ...How to Modify or Cancel a Booking
You can modify or cancel an existing booking directly from your calendar or booking list. Follow the steps below to adjust a booking or remove it entirely. Step 1: Locate the Booking There are two ways to find the booking you need to modify or ...