How do I see information about an operator

How do I see information about an operator


Overview

As an agent, your primary view of the operators you work with is through the Merchants page in the Nabooki Agent Portal. This page gives you a summary of each connected operator and quick access to their booking tool.


Accessing the Merchants Page

  1. Log in to the Nabooki Agent Portal.

  2. Navigate to the Merchants section from the main menu.



What You Can See

For each connected operator, the Merchants page shows:

  1. The operator's business name and email address.

  2. Email: The operator's email address.

  3. Country: The country where the operator is based.

  4. Products: The number of products the operator has made available to your agency. Click the number to view the list of products.

  5. Commission: The commission rate you earn on bookings made with that operator.

  6. Book button: A direct link to your Agent Booking Tool for that operator.

The Agent Booking Tool

Clicking Book button from the Merchants page takes you to your dedicated Agent Booking Tool for that operator. This tool:

  1. Shows only the services that the operator has activated for your agency.

  2. Automatically applies your commission rate when you're logged in, showing the net price you need to pay.

  3. May offer additional payment options (such as Pay by Invoice) depending on your account settings.


Getting More Information About an Operator

If you need detailed information about an operator’s products, policies, or commercial terms that aren’t visible in the Agent Portal, contact the merchant directly through your established relationship or account manager.

For technical issues with the Agent Portal or booking tool, contact Nabooki Support at support@nabooki.com.

Adding Additional Users to Your Agent Account

Your agent account supports multiple users, so you can give other team members access to the Nabooki Agent Portal without sharing a single login.

For now, adding users is managed by the Nabooki Support team. To request access for a new user, contact us and provide the following details for each person you'd like to add:

  • Full name
  • Email address

Once added, each user will have their own login credentials and can access the portal independently.

📧 To request additional users, email us at support@nabooki.com.

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com