Adding your terms and conditions

Add a terms and conditions checkbox to your booking form so customers must agree to your policies before completing a booking.

💡Tips : To conform with GDPR compliancy, you can also follow these same steps to include your privacy policy.

Before You Start:

You'll need a URL for your terms and conditions — typically a page on your website. If you don't have one yet, set that up before following these steps.

Step-by step instructions

Go to Inventory > Services.
Find the service you want to update, and select Edit.
Navigate to the Booking Preferences tab.
Scroll to the Booking Form section and select Yes to enable custom fields.
Click + Add New Field.
Set the field type to Checkbox.
In the Field Label, enter: I have read and agree to the
In the External Link Name field, enter: Terms & Conditions
Paste the URL to your terms and conditions page in the link field provided.
Set the field to mandatory by selecting Yes.
Click Update to save.

Example of Booking Form

Troubleshooting & FAQs

Can I make the Terms & Conditions checkbox required?

Yes, marking the field as Mandatory ensures customers must agree before completing a booking.

Can different services have different Terms & Conditions?

Yes! Because this is a custom field per service, you can create unique Terms & Conditions for each service.

What happens if I update my Terms & Conditions?

If you update the Terms & Conditions on a hosted page on your website, ensure you do not change the URL. Customers will be directed to the updated version of your Terms & Conditions.

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com