How to allow customers select the staff member providing the service

Please note: Set up must be complete and the service must already be set up. The staff that is wanted to be given to the user to choose must already be created within staff.

Allowing your customers to select a particular staff member is a great way to provide better quality service and build a relationship with your customers.

Using the left navigation menu, go to > Setup > Services > press the '...' button > Edit > Staff & Resources

Assign the staff members that can be selected for the service and your customers will be presented with a list of staff names that are available at the desired time of booking.

Uncheck the checkbox "Staff names not visible to customers".

The title of the staff member can be selected by clicking the drop-down menu.
Additionally, the number of staff for this service can be changed if a service requires more than one.

Please ensure to hit Update to save changes made.

The below image is how it looks like on the booking widget:

Contact Support 

Need assistance? Our dedicated support staff are here to help you. 

To create a support ticket, click here.
Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner. 

• Related Articles

• How to add a service

  Each business is different and nabooki is built with the flexibility to meet a wide variety of requirements across the service industry. This article will cover a basic service setup which is great for first time users and most business operations. ...

• How to Provide Staff with Their Own Login Credentials

  ? Nabooki allows you to create multiple user accounts with different levels of access, ensuring staff members only see and manage the information relevant to them. This guide explains how to add a new user, assign access levels, and link staff ...

• How to cancel a service if a staff member is unable to work

  For a scheduled class, using the left navigation menu, go to the service in your Calendar and click the red rubbish bin icon. This will delete the session and notify all participants of the cancellation. You can also close the event to prevent ...

• How to Adjust Staff Availability for Specific Dates Using Fine-Tune

  Fine-Tune allows you to override a staff member’s usual schedule on specific dates without permanently changing their regular availability. This feature is ideal when: ✅ A staff member or resource needs to be available on a day they don’t normally ...

• Can Customers Change or Cancel Their Bookings?

  Customers may be able to modify or cancel their bookings depending on your cancellation and rescheduling settings. ✅ You can configure these options in your service settings. ✅ Customers can only make or modify bookings within the allowed timeframe. ...