1️⃣ Navigate to Schedule > Calendar from the left-hand menu.
2️⃣ Locate the event you need to cancel.
3️⃣ Click on the event to open its details.
1️⃣ Click the Cancel Event button.
2️⃣ A confirmation message will appear—review the details before proceeding.
3️⃣ Confirm the cancellation.
If you want to stop new bookings without cancelling existing ones:
1️⃣ Follow Step 1 to locate the event.
2️⃣ Click the Close Event button instead of Cancel Event.
3️⃣ Existing bookings will remain active, and you can reopen the event later if needed.
When cancelling an event, you will have the option to send a notification or not. A confirmation window will appear, allowing you to:
This gives you full control over whether customers are informed about the cancellation.
No, once an event is cancelled, all bookings are permanently removed. If you need to reschedule, you must create a new event.
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com