How to change a booking type to either instant booking or booking request
Whenever a service is added, the "Booking type" can be redefined to be an Instant booking (the default selection) or a Booking request.
Selecting Instant bookings allows customers to book automatically on the available time slot within your booking tool.
Selecting Booking requests means you (the merchant) will receive an email asking you to accept or decline the booking requested by the customer.
Using the left navigation menu, go to > Setup > Services > press the '...' button > Edit > General tab > View advanced settings > Booking type
Please note that if a service has multiple sessions, sessions will be booked instantly and setting the booking type to 'Booking request' is not an option.
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