How to change your password
Changing your password may be required if you forget it or needed for security purposes within your business.
There are two ways to reset your password
While logged out:
On the login page click "Forgot your password?"
Input the email address that is associated with the account and click "SEND PASSWORD RESET INSTRUCTIONS".
You should receive an email that contains a link to reset your password.
Clicking this link will take you to a page where you can reset your password.
While logged in:
You can change your password at any time via the Account Details section of your profile. You can go to account profile by clicking the head icon '
' located on the top right corner of the account > Account Details > Password tab.
Enter your current password and then enter your new password twice in the fields provided.
Related article:
Contact Support
Need assistance? Our dedicated support staff are here to help you.
To create a support ticket, click here.
Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner.
Related Articles
How to retrieve a lost or forgotten password
If you have forgotten your password go to the login page and click on the Forgot your password link below the login button. Enter the email address associated with your account to receive a password reset link in your inbox to change your password. ...Can customers change or cancel bookings?
Based on the cancellation policy you set, customers can cancel or change their bookings. Your customers will receive an email when a booking is made containing a link to amend their booking. Customers can click on Manage booking, a different window ...How to change your booking capacities
Booking capacities set the limit for how many individuals can be in the class or schedule. Different ways to change capacity for a scheduled session: 1. For a particular session If you wish to receive less or more bookings on a particular date or ...How to change or cancel a booking
Modifying or cancelling a booking is an often occurrence that when done can be set to notify or not notify the customer. You can alter a booking by either navigating through the Calendar or by searching by name, mobile or booking id in the search ...How to change booking cut-off time, allowable cancellation time and booking time frame
Please note: Setup must be complete and the service that is having its booking cut-off time and allowable cancellation time change must be already setup. Booking cut-off time and allowable cancellation time can be configured to suit the merchant's ...