Checking-in customers
Checking-in customers is useful for keeping track of clients who have attended a scheduled event or session.
Please note that setup must be complete to be able to continue with this article.
How to configure Check-in
You will need to configure the settings of each service that requires check-in by using the left navigation menu, go to > Setup > Services > press the '...' button > Edit > Booking Preferences tab > scroll down and tick "Yes" for Require Check-in.
Once this setting has been enabled, bookings for the particular service will display with an option to check customers in.
Checking-in customers
Using the left navigation menu, go to Calendar > click the booking > a new window will display with list of customers who booked for that scheduled session with a '
' check-in icon.
Alternatively, you can check-in customers by going directly to Dashboard > Activity tab > Upcoming/Past > Check-in button.
Please note: Check-in button will only display on the booking ticket if booking is an hour before the appointment or if booking is in the past.
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To create a support ticket, click here.
Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner.
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