How to Let Customers See Remaining Availability Before Booking

Enabling the remaining availability display allows customers to see the number of available spots left when booking a multiple booking service. This is useful for group classes, workshops and events where spaces are limited, helping customers make informed booking decisions. Businesses can choose whether to show the remaining capacity based on their booking strategy.

When enabled, the remaining spots will appear in the booking widget during the booking process.

Enable the Remaining Capacity Display

1️⃣ Go to Inventory > Services.
2️⃣ Click the ••• (three dots) action menu next to the service and select Edit.
3️⃣ Navigate to the Booking Preferences tab.
4️⃣ Scroll to the Show Remaining Capacity setting.
5️⃣ Select Yes to enable the display.
6️⃣ Click Update to save changes.

How the Remaining Capacity Appears to Customers

When this setting is activated, customers will see the number of remaining spots displayed in the booking widget next to available time slots.

The number updates in real time as bookings are made, ensuring customers always see the most up-to-date availability.

Troubleshooting & FAQs

Why isn’t the remaining capacity displaying for my service?

Check the following:

• Ensure "Show Remaining Capacity" is enabled in the Booking Preferences tab.
• Confirm that the service has a set capacity (this feature does not apply to unlimited bookings).

Can I set a threshold so remaining capacity only shows when spaces are low?

No, currently the remaining capacity will always be displayed when the setting is enabled.

Does the remaining capacity update in real time?

Yes, the number of available spots updates immediately as new bookings are made.

 

---

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com

• Related Articles

• How to Change Your Booking Capacities

  Booking capacities determine the minimum and maximum number of customers who can book a service at a time. Adjusting these settings allows you to: ✅ Limit or expand the number of customers per session. ✅ Ensure your business operates within its ...

• How to Create a Booking Timetable Using Sub-Services

  Sub-services allow businesses to offer multiple booking options that share a common schedule. This is particularly useful for group fitness classes, workshops, or activities where customers can choose different booking types, such as casual visits or ...

• Show remaining capacity during booking

  As merchants, we are always looking for ways to improve the customer experience. Some customers want to book themselves in a class with fewer attendees, whilst others don't want to miss out if the class is almost booked. One way we can do this is by ...

• How to add the Timetable widget to your website

  Timetable view is a booking feature that allows you to display schedules on a standalone page or as a widget. This Timetable Widget will show schedules for the week, with an option to switch to a daily view. Schedules will be listed in order from the ...

• How to Offer Multi-Session Packages for Services (e.g. Class Passes, Lesson Bundles or Treatment Packages)

  Allow customers to purchase and pre-book multiple sessions in advance with the Multi-Session feature. This is ideal for businesses offering: ✅ Class Passes (e.g., 10 yoga classes) ✅ Lesson Packages (e.g., 5 music lessons, driving lessons) ✅ Treatment ...