Tracking customer no-shows helps you maintain accurate booking records and improve customer management. Nabooki allows you to mark a booking as a no-show, keeping a record of missed appointments in your CRM for future reference.
1️⃣ Go to Sales > Bookings from the left-hand menu.
2️⃣ Select the Past Bookings tab.
3️⃣ Locate the booking using the search bar or by scrolling through the list.
4️⃣ Click the Action Menu (•••) next to the booking.
5️⃣ Select View Booking.
6️⃣ Click the Did Not Show button to mark the booking as a no-show.
✅ The no-show status is now recorded in the booking history.
1️⃣ Go to CRM > Customers from the left-hand menu.
2️⃣ Use the search bar to find the customer by name, email, or phone number.
3️⃣ Click on the customer’s profile.
4️⃣ Navigate to the Bookings tab to see past and upcoming bookings.
5️⃣ Any no-show bookings will be marked accordingly.
Yes, open the booking and change the status back to Completed or another appropriate status.
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com