How to Prevent Bookings at Certain Times of the Day Using the 'Busy Time' Feature

Need to block out specific times when bookings aren’t available? The Busy Time feature allows you to prevent customers from booking during specific hours of the day, ensuring your schedule remains flexible and under control.

This guide explains how to add, edit, and remove busy times to block out unavailable time slots in your calendar.

What Is the Busy Time Feature?

The Busy Time feature is used to:

✅ Block out specific hours or periods when bookings shouldn’t be available.
✅ Prevent overbookings by reserving time for meetings, breaks, or personal commitments.
✅ Temporarily block scheduling conflicts for maintenance or private events.

📌 Busy times do not affect your overall service availability settings but will override open time slots for specific days.

Step 1: Access Your Calendar

1️⃣ Log into your Nabooki account.
2️⃣ Click on Schedule from the left-hand menu.
3️⃣ Select Calendar and then locate the date you need to adjust.

Step 2: Select the Staff or Resource & Add Busy Time

1️⃣ If you manage multiple staff members or resources, select the individual staff or resource calendar before proceeding.
2️⃣ Click on the starting timeslot in the calendar where you want to block availability.
3️⃣ Select Busy Time in the top tab of the window.
4️⃣ Set the duration for how long the time should be blocked.
5️⃣ Click Add busy time to confirm.

✅ Busy times will now appear in your calendar as blocked slots. Customers will not be able to book during these times for that staff/resource.

Edit or Remove a Busy Time Slot

🔹 To edit: The busy time can be dragged and dropped into a new timeslot and the duration can be changed by clicking and dragging the time slot from the bottom.
🔹 To remove: Click on the busy time slot to open the window and select Delete busy time to restore availability.

📌 Removing a busy time slot will immediately open up that time for bookings again.

Troubleshooting & FAQs

Why aren’t my busy times appearing in the calendar?

Check that the busy time was applied to the correct staff or resource calendar. You need to select the staff/resource from the Staff & Resources located to the left of the Calendar.

Do busy times affect all services?

Busy times apply to all bookings within the blocked period but do not change your standard service availability settings.

Can I block time for specific staff members only?

Yes! If managing multiple staff schedules, ensure the busy time is assigned to the correct staff member.

 

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Need Help?

💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com

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