How to prevent bookings for days that you are closed

If your business closes for holidays or you need to close during your normal business hours, you can block out the entire day(s) to prevent online bookings during these periods. You can also prevent bookings for an individual staff member if they are on holiday or unable to attend work.

Use the Block-out feature located in your Calendar as shown below and then select the day(s) that you would like to block out.

To blockout the location/entire business:

Ensure you have selected All Staff/All Resources > click Blockout > Select the day(s) you want to prevent online bookings.

Select the date/dates that needs to be blocked then hit Update.

To unblocked dates, simply deselect the dates that has been blocked out. then hit Update.

To blockout an individual staff member or resource:

Select the individual staff member or resource > click 'Blockout' 

Select the date/dates that needs to be blocked then hit Update.

To unblocked dates, simply deselect the dates that has been blocked out then hit Update.

Contact Support 

Need assistance? Our dedicated support staff are here to help you. 

To create a support ticket, click here.
Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner. 

• Related Articles

• How to prevent bookings for days that you are closed

  You can use this feature to block out date when your business is closed for holidays or when you need to close during your regular hours. You can also block out bookings for a specific staff member if they are on vacation or unable to work. To use ...

• How to prevent further bookings for a class

  If you no longer wish to receive bookings on a particular class or event, using the left navigation menu, go to > Calendar > click on the scheduled event or class > Close this event.  This will prevent further bookings for the service, however, ...

• How to prevent bookings at certain times of the day using the 'busy time' feature

  If you need to prevent bookings at certain times of the day, you can quickly add a Busy time for any duration of time.  If your business has multiple staff and/or resources, you must ensure you are in the individual view to add a busy time.  Using ...

• How to make recurring bookings via Calendar

  The recurring bookings feature is currently applicable for scheduled bookings only. It works on both regular and fine-tuned schedules, allowing you to add bookings in bulk with weekly or fortnightly recurrence. The system will automatically locate ...

• How to change between viewing all bookings or bookings for an individual staff member

  Depending on your business setup, you are given a number of ways to view the calendar. Staff/Resource Individual View (default view) Multiple locations: When you have more than one location, you can manage all of your bookings in one Calendar, ...