How to resend booking confirmation email
Confirmation emails are important as they confirm that a customer action was successful, includes important details, and gives directions for next steps. Resending booking confirmation email makes a new message appear same as the original sent message - there's no added information.
Using the left-navigation menu, go to Schedule > Calendar > click on the booking/view booking > click on the open envelope icon to resend confirmation email.
A message will display that the confirmation has been resent. Alternatively, you can click on History tab to view confirmation email has been resent.
Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
Related Articles
Booking Reminders: How Customers Get Email and SMS Notifications
Customers receive email and SMS reminders to help them stay informed about their upcoming bookings and reduce no-shows. This article explains how these reminder messages work, when they are sent, and how merchants can monitor and resend them if ...
How to include a Zoom link in the booking confirmation email
Please note: Account set-up must be complete, the service that is to have the zoom link in the confirmation email must be set up and zoom must already be integrated. Including the zoom link in the booking confirmation email allow the user to join the ...
How to Check-In Customers Using QR Codes
Using QR codes for check-in offers a fast, contactless way to confirm customer arrivals. This method is ideal for events or high-volume sessions where manually checking in each customer could be time-consuming. If you want to learn the basics of ...
How to Add a Custom Message to the Booking Confirmation Email
Adding a custom message to your booking confirmation emails is a great way to communicate important information directly to your customers. This message can include instructions, reminders, or any additional details customers need before their ...
How to Manually Add a Booking (Phone, Email, or Walk-In)
Manually adding bookings allows you to record phone, email, or walk-in reservations, ensuring they are managed alongside online bookings in your calendar. You can add a booking in two ways: ? Using the ‘+ Add Booking’ button – This follows the ...