How to Set Up and Manage One or More Business Locations

How to Set Up and Manage One or More Business Locations


The Locations section in Nabooki is where you manage your business address, contact details, operating hours, and additional locations.

Every business has at least one location, and additional locations can be added if your business operates in multiple places.

Step 1: Access the Locations Page

1️⃣ Click Settings from the left-hand menu.
 2️⃣ Select Locations.
 3️⃣ Your Primary Business Location will already be listed here.

✅ If your business has multiple locations, you can add additional locations from this section by selecting the blue + button.


Step 2: Edit Your Business Address and Contact Details

Your primary location includes:

  • Business Address – Displays on the booking widget (if enabled).
  • Phone Number & Email – Used for customer inquiries.
  • Operating Hours – Defines the general availability of services.

To update your location details:

1️⃣ Click the action button (•••) next to your business location.
2️⃣ Select Edit Location.
3️⃣ Update the address, phone number, email, or operating hours.
4️⃣ Click Update to save.



Step 3: Managing Business Hours & Blockouts

Setting your business hours helps customers plan their visits and bookings effectively and also sets your booking availability. 

To update business hours:

1️⃣ Navigate to Settings > Locations > Hours tab.
 2️⃣ Adjust the opening and closing times for each day of the week.
 3️⃣ Click Update to save.



Adding Blockout Dates (for closures or holidays)

If your business will be closed on specific days, you can add blockout dates:
1️⃣ Navigate to Settings > Locations > Hours.
2️⃣ Click Blockout and select the relevant date(s).
3️⃣ Click Update to save.

✅ Blockout dates override standard business hours and prevent bookings on those days.


Closed online booking - This button will close the selected day(s) for online bookings. Once closed, your customers will be directed to call you to check availability and make bookings for the selected date (see below).




Step 4: Assign Locations to Existing Services & Staff

If an additional location is added, you must assign it to your existing services and staff.

Services:
 1️⃣ Go to Inventory > Services.
 2️⃣ Click the action button (•••) next to a service and select Edit.
 3️⃣ Under the General tab, select the correct location(s).
 4️⃣ Click Update to save.

Staff & Resources:
 1️⃣ Go to Settings > Staff (or Settings > Resources).
 2️⃣ Click the action button (•••) next to a staff/resource and select Edit.
 3️⃣ Under the Locations field, select the applicable location(s).
 4️⃣ Click Update to save.

🚨 Note: Services must be assigned to the correct location to ensure customers book at the right place.


Troubleshooting & FAQs

Do I need to add a location if I only have one business address?

No, your primary business location is automatically set up in Nabooki during your intial onboarding. You can edit the details at any time.

Can customers select their preferred location when booking?
Yes, if you have multiple locations, customers will be prompted to choose a location before completing their booking.
How do I temporarily close a location?
You can add blockout dates under Settings > Locations > Blockout tab or deactivate the location until you’re ready to reopen.
 

Need Help?

If you need assistance, contact our support team:

💬 Live Chat: Click the chat icon in the bottom-right corner of the screen
📧 Email: support@nabooki.com



    • Related Articles

    • How to Update Your Business Address and Contact Details

      Keeping your business address, phone number, and email up to date ensures customers receive accurate information when booking your services. If your business moves or changes contact details, follow the steps below to update them in Nabooki. Step 1: ...

    • How to Set Up and Manage Resources

      Resources are non-staff assets required to deliver a service, such as treatment rooms, vehicles, rental equipment, or restaurant tables. Assigning resources ensures accurate availability management and prevents overbooking when multiple services rely ...

    • How to Set Up a One-Off Event in Nabooki

      A one-day event allows you to offer a service on a specific date without adding it as a recurring schedule. There are two ways to set up a one-day event: 1️⃣ By adding a new service with a specific start and end date 2️⃣ By creating a one-off ...

    • Understanding Online, Physical, and Mobile Locations in Nabooki

      In Nabooki, you can configure services to be offered at a physical location, online, or as a mobile service where you travel to customers. The location types differ in how service details are displayed in the customer's email notifications. Physical ...

    • How to manage the hours of staff members who works in multiple locations

      Please note that this article requires the staff member to be set up in the booking system and the locations of the staff members to be defined for all necessary locations. In the Staff section, you can specify the individual hours for each staff ...