Step 2: Add a New Resource

1️⃣ Enter the resource name (e.g., "Massage Room 1" or "Tour Vehicle").
2️⃣ Select the location(s) if you have more than one location.
3️⃣ (Optional) Add a description and image to provide more details.
4️⃣ Deselect the checkbox Manage Capacity if this is not required.

Click Continue to proceed.

Step 3: Configure Resource Availability

1️⃣ Select the Hours tab.
2️⃣ Define the default availability by setting the operating hours for the resource.

📌 Specific hours: It will ask you to manually set the weekly schedule from Monday to Sunday
📌 Standard Business hours: the resource will follow the location hours set in the account

Step 4: Assign the Resource to Services

Resources must be linked to services to determine availability.

1️⃣ Go to Inventory > Services and click the ••• action menu next to a service.
2️⃣ Select Edit, then navigate to the Staff & Resources tab.
3️⃣ Click + Assign Resource and select the appropriate resource(s).
4️⃣ Click Update to save the changes.

✅ Important:

• If multiple services use the same resource, availability will be based on first-come-first-served unless configured otherwise.
• If both staff and resources are required, both must be available for a booking to proceed.
• Resources can be used to manage capacity for private group bookings. For example, a boat charter with a max of 8 passengers can be set up to only accept one booking but allow the customer to specify their group size.

Manage Overlapping Resource Usage

If multiple services use the same resource and cannot be booked at the same time, you can restrict overlapping schedules to avoid conflicts.

1️⃣ Go to Inventory > Services and click the ••• action menu.
2️⃣ Select Edit, then open the Booking Preferences tab.
3️⃣ Locate "Limit availability for overlapping schedules."
4️⃣ Select "Yes" to ensure once the resource is booked, it blocks availability for other services using the same resource.
5️⃣ Click Update to apply the changes.

📌 Example: A fishing tour company offers Morning, Afternoon, and Full-Day Fishing Charters, but only has one boat available. If a Morning Charter is booked, the Full-Day Charter will automatically become unavailable for that day, but the Afternoon Charter can still be booked.

Alternatively, if a Full-Day Charter is booked, both the Morning and Afternoon Charters will be unavailable, as the boat is occupied for the entire day.

✅ This feature works on a first-come, first-served basis, meaning even if only one seat out of 20 is booked, the system will automatically close the overlapping schedules to prevent double bookings.