How To Use the Agenda

How To Use the Agenda

The Agenda provides you with an overview of future booking schedules each week, allowing you to check the booking status and numbers at a glance and most importantly, take action directly from this page. You can confirm or cancel booking requests and quickly identify schedules with an active waitlist that can be actioned if an existing booking cancels.

To access the Agenda, using the left navigation menu, go to > Agenda.  

Upcoming scheduled services for the week selected are displayed as above.
Status shows you the quantity of confirmed bookings, unconfirmed booking requests, waitlist or pencilled-in bookings. The possible values for this column are:
Green - Confirmed booking
Red- Booking request
Blue - Pencilled-in 

To view or action any of your bookings, click the arrow under the action column. This will open the booking list page, which allows you to either confirm, cancel or decline bookings/requests.

Various actions can be undertaken from the booking list page, including:
  • View booking
  • Confirm Booking
  • Cancel Booking
  • Change Booking
  • Resend Confirmation

Waitlist Bookings

If you are running your services at capacity, you will want to ensure you are operating as efficiently as possible.

Confirming people on the waitlist is a semi-automated process as it requires your action. For more details please view > How to confirm waitlist bookings

    • Related Articles

    • How to use session check-in feature?

      Please note: Setup must be complete and the service must be configured to have check-in required. The check-in feature is the ability to deduct customers active session if they didn't book and show up. You may use the check-in feature for the ...
    • How to use the multiple sessions feature

      Creating a service that allows for multiple sessions allows customers to purchase two or more visits upfront to be booked either all at once or over a period of time, as required. The number of sessions included can be a defined value or unlimited, ...
    • How to use block-out to restrict service availability

      Please note: Set up must be complete and the service that has options to be blocked-out applied must already be set up. When you create a Single booking service, you can allow bookings to be made during any available hours, however, there may be ...
    • Can I use my booking tool straight away?

      Yes, as soon as your setup is finished and you have added your service(s), your booking tool will be immediately ready for your customers to make online bookings. All you need to do is to follow the instructions to add the tool to your website or ...
    • How to confirm waitlist bookings

      Measuring your event's popularity can be important. When your event has sold out, use a waitlist to collect names of people still looking for tickets or to gauge the level of interest in case you have the capacity to upgrade your location or add ...