How to Send On-Demand Email and SMS Notifications
On-demand Email and SMS notifications allows the booking schedule to be able to send on-demand notifications to your customers, either via Email or SMS.
How to send an on-demand notification
Using the left navigation menu, go to Schedule > Calendar > search for the booking or select the schedule booking ticket.
To be able to send on demand notifications a new “bell” button on both single & multiple bookings page, where a new menu will appear “Notify by Email” and “Notify by SMS”. Choose which option you would like to send a notification through.
2 ways to notify customers
Notify by Email – when selected, you will be redirected to the opened email which will pre-populate the customer’s email address and or addresses on the “To” field.
NOTE: While on the Booking List Modal page, if there are multiple customer email addresses used, these will all be pre-populated on the “BCC” field.
Notify by SMS – when selected, a new boot box dialog will appear, where you can add your notification/ reminder message to the customer/customers.
On-demand SMS Notification Logs
Once an SMS notification has been created and sent successfully, to show if the SMS notification has either been DELIVERED or FAILED. A new log under the Booking’s History tab will be added.
Note: We do not add logs for when sending On-demand EMAIL notifications, as this feature uses email notifications outside of Nabooki.Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
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