How to Create and Use Promo Codes for Discounts and Specials
Promo codes are unique codes that are provided to customers as a buying incentive and lower the cost of a purchase.
They are useful for running promotions, rewarding loyal customers, or encouraging bookings during slow periods.
If you do not require payment at booking and prefer to take payment manually later, promo codes cannot be used to offer discounts. Instead, create a separate service at the reduced rate that customers can book, then arrange payment offline.
Step 1: Create a Promo Code and Set Details
1️⃣ Using the left navigation menu, go to Inventory > Promo Codes.
2️⃣ Click Add Promo Code.
3️⃣ Enter a unique promo code name that customers will use (e.g., SPRING20), or generate a random code.
4️⃣ Fill in all required details on the same page, including:
Expiration date
Discount type (percentage or fixed amount)
Discount amount
Usage type (single use or multiple use)
Number of bookings allowed
Select the service(s) the promo code applies to
Step 2: Use Promo Codes in Bookings
1️⃣ Customers enter the promo code during booking in the designated promo code field.
2️⃣ The system applies the discount automatically if all conditions are met.
3️⃣ You can view promo codes applied in booking details and reports.
How to Manually Add a Promo Code
Step 1: Open the Booking Ticket
1️⃣ Using the left navigation menu, go to Schedule > Calendar or Sales > Bookings.
2️⃣ Locate and select the booking where you'd like to apply the promo code.
Step 2: Check the Payment Tab
1️⃣ In the booking details, navigate to the Payment tab. Here you will see the payment details.
2️⃣ Click the Apply code button located at the bottom right of the screen.
3️⃣ In the pop-up window titled Apply Voucher/Promo Code, enter the valid promo code or gift voucher code.
4️⃣ Click Apply to apply the code to the booking.
✅ Once applied, the discount or voucher value will be reflected in the Discount field under the Payment tab.
💡Tip: You can also use the Promo Codes or Gift Vouchers links in the pop-up to view available options if you're unsure of the correct code.
Troubleshooting & FAQs
No, Nabooki allows only one promo code per booking.
Expired promo codes cannot be used and will be rejected by the system.
Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
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