Using Two-Factor Authentication (2FA)
Using Two-Factor Authentication (2FA)
Two-factor authentication (2FA) adds a second verification step when you log in to Nabooki, strengthening your account security and login method. This guide explains how 2FA works and walks you through enabling or disabling it.
What is two-factor authentication?
When 2FA is enabled, logging in requires two things: your password and a time-sensitive verification code generated by an authenticator app on your phone. Even if someone gets hold of your password, they can't access your account without also having access to your phone.
You can enable 2FA at any time from your account settings. Once set up, you'll be prompted to enter a verification code each time you log in.
Before you start
You'll need an authenticator app installed on your mobile device before you can set up 2FA. Common options include Google Authenticator, Duo-Mobile, OneAuth, Microsoft Authenticator, and Authy. If you don't have one installed, download one from your device's app store before continuing.
Step-by-step instructions:
- Log in to your Nabooki account.
- Click your profile icon in the top-right corner.
- Select Account Details from the dropdown menu.
- Go to the Two-Factor Authentication tab.
- Click Enable Two-Factor Authentication.
- Enter your password when prompted to confirm.
- Open your authenticator app and scan the QR code displayed on screen.
- Enter the 6-digit verification code generated by the app into the Nabooki verification field.
- Click Confirm to complete the setup.
Once 2FA is enabled, you'll need to enter a verification code from your authenticator app each time you log in.
📝 Note: To disable two-factor authentication (2FA), in the two-factor authentication settings, click disable. If you are disabling 2FA, make sure you have a strong unique password.
Save your recovery codes
When you complete setup, Nabooki provides a set of backup recovery codes. Keep these somewhere secure — you'll need them if you ever lose access to your authenticator app. Each recovery code can only be used once.
⚠️ Warning: Do not share your recovery codes with anyone. If you lose both your authenticator app and your recovery codes, you may be locked out of your account.
Troubleshooting & FAQs
What happens if I lose access to my 2FA method?
Can I disable 2FA without logging in?
No, you must be logged in to disable 2FA. If you’re locked out, contact support.
Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
Related Articles
How Your Customers Can Enable or Disable Two-Factor Authentication (2FA)
Two-factor authentication is an extra layer of security used to further protect your account by making sure that the person trying to access your account is actually you. First, you enter your username and password. Then, instead of immediately ...Authenticator App
Authenticator apps are essentially one-time password (OTP)–based third-party-authenticators. When prompted to set up Two Factor Authentication (2FA), users must scan the QR code provided during setup into their Authenticator App. The Authenticator ...How to Disable Customer Reviews
Feedback isn't always needed for businesses. This is why it can be disabled if necessary. There are two ways to disable customer feedback email: For all customers When a merchant turns reviews off, no review requests will be sent for any future ...How to Check-In Customers Using QR Codes
Using QR codes for check-in offers a fast, contactless way to confirm customer arrivals. This method is ideal for events or high-volume sessions where manually checking in each customer could be time-consuming. If you want to learn the basics of ...How to Access Your Nabooki Account
To manage your bookings, services, and settings, you’ll need to log into your Nabooki account. Follow the steps below to sign in securely. Step 1: Go to the Nabooki Login Page 1️⃣ Open your web browser and go to the Nabooki login page, accessible via ...