Viewing Agent Information
Overview
Agents on Nabooki may distribute and sell on behalf of multiple operators. Each agent maintains their own business profile within their Nabooki account, keeping their details up to date in one central place.
As a merchant, you can view an agent's business information directly from your Agents page — no need to contact the agent separately for their details.
How to View an Agent's Information
- Log in to your Nabooki merchant account
- Navigate to Marketplace > Agents in the left-hand menu
- Locate the agent you want to view from the Agents list
- Click on the agent's row to open their information panel on the right-hand side of the screen
The panel slides out and displays the agent's full profile without leaving the page.
What You Can See
The agent information panel is organised into four sections:
About
This section contains the agent's business and contact details as maintained in their own account:
| Field | Description |
|---|---|
| Agent name | The trading name of the agent |
| Contact name | The primary contact person at the agency |
| Contact number | The agent's phone number |
| The agent's contact email address | |
| Agent website | Link to the agent's website |
| Legal name | The agent's registered legal business name |
| Business registration number | The agent's ABN or equivalent registration number |
| Address | The agent's registered business address |
| Country | The country the agent operates from |
Commission
This section displays the commission configuration applied to this agent for your business:
| Field | Description |
|---|---|
| Default commission | The baseline commission rate applied across all bookings made by this agent |
| Adjusted commission | Indicates how many services have a service-specific commission rate that overrides the default |
An Edit commission per service → link is displayed, taking you directly to the commission management page for that agent.
Settings
This section shows the key account settings configured for the agent:
| Field | Description |
|---|---|
| Pay by invoice | Shows whether the agent is permitted to complete bookings without immediate payment. Displays as Activated or Deactivated |
| Tax registration | The applicable tax registration setting for the agent (e.g. GST 10%) |
An Open Agent Settings → link is available to navigate directly to the full Agent Settings page if you need to make changes.
Description
This section displays a free-text description of the agent's business, as entered in their own profile. This gives you useful context about the agent's area of expertise, specialisations, and operating background.
Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
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