What are online, physical, and mobile locations?

Online, physical and mobile location types vary how the service details are displayed within the customer confirmation email and within the diary. 

If you provide a service which requires you to travel to different locations, you can click the Mobile Location option when creating a service.

When Mobile Location is selected, your business address details will not be included in the service notifications that your customer receives.

This feature is useful if the service you are providing requires you to visit the customer at their place of residence or work for example.

Please see how to add custom fields to collect more information from your customers at the time of booking.

If you provide a service which is conducted online such as Zoom, Skype or phone call, you can click on Online for location type in setting up a service. While Physical location type is for a service that is conducted at the business location.

• Related Articles

• Request online payment

  For bookings manually entered into the Calendar or if the customer made a partial payment at the time of booking, you be able to request an online payment before the booking commences to confirm/finalise the booking. Using the left navigation menu, ...

• How to setup multiple business locations

  Please note account must be completely setup to allow you to add another location. You can add multiple locations in the business details section with specific information for each location. Using the left navigation menu, go to > Setup > Business ...

• How to add a payment gateway to accept online payments

  You are able to take full or partial payments (deposits) from customers when they are making a booking. A payment gateway is a server that is dedicated to linking websites and banks so that online credit card transactions can be completed in ...

• How to apply online payments and deposits to services

  Please note you will be required to add your account details from your supported payment gateway provider before you can apply payment settings for each required service. Click here to see how to set that up. Applying online payments and deposits to ...

• How to manage the hours of staff members who works in multiple locations

  Please note that this article requires the staff member to be completely set-up within the booking system and the location of the staff members defined for all required locations. In the staff section, you can define your staff member's specific ...