What is the booking ID in the customer booking?
Each booking has a unique booking ID which can be used to search for the customer or identify the booking.
This ID can also used by customers to change or cancel their booking online.
The booking ID can be found by the customer in the confirmation email that they will have received when they made their booking. It can also be found by the merchant in the Booking confirmation email they would have received when the booking was made. It can also be found within the calendar by selecting the relevant booking.
From the merchant's inbox:
Within the merchant's calendar:
From the customer's inbox:
Contact Support
Need assistance? Our dedicated support staff are here to help you.
To create a support ticket, click here.
Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner.
Related Articles
How to search for a customer's booking
There are two ways on how to search for customer's booking: 1. Search via Calendar Using the left navigation menu, go to > Calendar > on the search field located on the right-hand side of the screen, you can search by name, email, phone number or ...How to search for a customer's booking
You can search by name, phone, email, voucher ID or booking id on the search box in the top right corner of the Calendar. Alternatively, you can go to CRM > Bookings > search by name, phone, email, voucher ID or booking id on the search box. A list ...How to respond to customer reviews
Reviews from your customers can provide valuable feedback for your business and your online reputation can be strengthened by responding to these reviews. A simple reply to a customer review, can help you engage and build customer trust. This will ...How to edit Google Place ID
If your Google Place ID is not set correctly, you can manually update it by accessing Setup > Location > Edit Once you hit on Edit, you do not need to copy the actual code from your Google Business Profile. You can easily hit Edit and put your ...How to change or cancel a booking
Modifying or cancelling a booking is an often occurrence that when done can be set to notify or not notify the customer. You can alter a booking by either navigating through the Calendar or by searching by name, mobile or booking id in the search ...