Service Setup & Configuration
How to Let Customers See Remaining Availability Before Booking
Enabling the remaining availability display allows customers to see the number of available spots left when booking a multiple booking service. This is useful for group classes, workshops and events where spaces are limited, helping customers make ...
How to Check-In Customers Using QR Codes
Using QR codes for check-in offers a fast, contactless way to confirm customer arrivals. This method is ideal for events or high-volume sessions where manually checking in each customer could be time-consuming. If you want to learn the basics of ...
Show remaining capacity during booking
As merchants, we are always looking for ways to improve the customer experience. Some customers want to book themselves in a class with fewer attendees, whilst others don't want to miss out if the class is almost booked. One way we can do this is by ...
How to Automatically Prevent Overlapping Bookings for Shared Staff or Resources
When multiple scheduled multiple booking services rely on the same staff member or resource, this feature ensures that as soon as one option is booked, all conflicting options are removed from availability. How This Feature Works As soon as a ...
How to Clone a Service in Nabooki to Quickly Create Similar Services
Cloning a service lets you quickly create a new version of an existing service by copying all its details, including description, pricing, staff assignments, and settings. This saves time compared to creating a new service from scratch and is useful ...
How to Check In Customers
Checking in customers confirms their arrival and updates their booking status. This helps you keep track of attendance and manage your service efficiently. Step 1: Activate check-in for your service 1️⃣ Using the left navigation menu, go to Inventory ...
How to Use Price Categories to Offer Multiple Pricing Options for Your Services
Price categories allow businesses to offer multiple pricing options for the same service, helping them cater to different customer types or group sizes. Instead of creating separate services for each pricing option, Price Categories let customers ...
How to change a booking type to either instant booking or booking request
You decide how bookings are confirmed for your services. Instant Booking lets customers book and get immediate confirmation. Booking Request sends you an email with the booking details so you can accept or decline based on availability. You can ...
How to add a custom message to the booking confirmation email
A additional messages or reminders can be sent to the customer within the booking confirmation email when a booking is made. Using the left navigation menu, go to Inventory > Services > press the '•••' button > Edit > Booking Preferences tab. The ...
How to disable customer reviews
Feedback isn't always needed for businesses. This is why it can be disabled if necessary. There are two ways to disable customer feedback email: For all customers Using the left navigation menu, go to Setup > Notifications > Customer ...
How to Manage Check-Ins and Track Attendance for Session Bookings and Passes
This article explains how to use Nabooki’s check-in feature specifically for session bookings and passes, such as 10-class passes or unlimited access passes. Managing check-ins helps you track attendance accurately, monitor remaining sessions, and ...
How to Add an Additional Session for a Customer in a Multi-Session Package
When a customer books a multi-session package, they may not schedule all sessions upfront. In this case, additional sessions can be booked later, either by the customer through their unique booking link, via the customer portal or by the businesss in ...
How to add a privacy policy checkbox
To conform with General Data Protection Regulation (GDPR), many businesses are required to make changes to their privacy policy in order to become compliant. You can create a checkbox with a link to your privacy policy by using the left navigation ...
How to Assign Two or More Staff Members for a Service
Assigning multiple staff members to a single service is useful when: A service requires two or more staff to be available at the same time, such as a couples massage or tandem personal training session. A service can be provided by multiple staff ...
How to Offer a Service for a Limited Time Period Only
Limiting the availability of a service is useful for: Seasonal offerings (e.g., winter tours, holiday promotions). One-time events or workshops (e.g., a photography masterclass or special retreat). Trial or promotional services (e.g., introductory ...
How to Delete a Service
Deleting a service removes it permanently from your Nabooki account. Before deleting, consider deactivating the service instead, this lets you reinstate it later if needed (see below). Use deletion only when a service is no longer offered or needed. ...
How to Rearrange the Order of Services and Categories in the Booking Widget
Customising the order of services and categories helps improve the customer experience by displaying your most important offerings first in the booking widget. Follow the steps below to update the order in which services and categories appear in the ...
How to Offer Multi-Session Packages for Services (e.g. Class Passes, Lesson Bundles or Treatment Packages)
Allow customers to purchase and pre-book multiple sessions in advance with the Multi-Session feature. This is ideal for businesses offering: ✅ Class Passes (e.g., 10 yoga classes) ✅ Lesson Packages (e.g., 5 music lessons, driving lessons) ✅ Treatment ...
How to Customise Your Booking Form with Custom Fields
Custom fields allow businesses to collect important customer information during the checkout process. They can be used to gather details such as dietary requirements, medical conditions, membership numbers, or any other relevant information. To ...
How to Choose the Right Service Allows Option: Single, Multiple, or Private Group Bookings
When setting up your service in Nabooki, you need to select a Service Allows option. This controls how many bookings customers can make per time slot and how availability is managed. Nabooki offers three options. A slot is defined by your service ...
How to Create a Booking Timetable Using Sub-Services
Sub-services allow businesses to offer multiple booking options that share a common schedule. This is particularly useful for group fitness classes, workshops, or activities where customers can choose different booking types, such as casual visits or ...
How to set minimum and maximum numbers for group bookings
This guide explains how to set minimum and maximum group sizes customers can select when booking, along with managing your service’s overall maximum capacity. These settings help control individual booking sizes and total availability, making sure ...
How to Create & Configure a Service
A service in Nabooki represents the activities, classes, appointments, or experiences that customers can book. Whether you offer tours, fitness sessions, or professional appointments, this guide will help you set up your services and configure their ...
Popular Articles
How to Use the Agenda View in Nabooki
The Agenda View provides a streamlined list of upcoming bookings, helping you manage daily schedules efficiently. This view is ideal for businesses that need a simple, at-a-glance format instead of a full calendar layout. You can confirm or cancel ...
Integrating your Nabooki Account with Rezdy
Rezdy integration within Nabooki enables an automatic sync of bookings processed by Nabooki into Rezdy. As soon as your booking is added, changed or cancelled in Nabooki, the system will automatically attempt to create or cancel the relevant booking ...
How to Create a Booking Timetable Using Sub-Services
Sub-services allow businesses to offer multiple booking options that share a common schedule. This is particularly useful for group fitness classes, workshops, or activities where customers can choose different booking types, such as casual visits or ...
How to export your bookings history
Please note: Account set up must be complete and that bookings have been created in the selected date range. You can export a CSV, XLS or XML file containing booking details including the name, service booked, quantity and booking status as for any ...
Making a test booking
Please note that setup must be complete for this to be able to work. Different ways to make a test booking Using the left navigation menu, go to Online widgets > Booking widget > Book now button For a particular service, using the left navigation ...