Change or cancel a booking

Change or cancel a booking

Change or cancel a booking in Nabooki

If a booking needs to be cancelled or changed, follow the instructions below. 

In all cases, it is easier to change a booking rather than cancel and recreate a booking. Cancelled bookings cannot be re-instated, they have to be manually created again. 

How to change a booking

  1. Go to Sales > Bookings.
  2. Find the customer booking by searching the customer details.
  3. Click on the context menu (three-dots) and click view booking.


  4. At the bottom of the booking window, you can click to change the booking.

  5. Within the Change booking window, update the changed details (date, service, number of people etc) 
  6. Click Change booking to save and update. 

How to cancel a booking 

If you are cancelling the booking, next to change booking is the Cancel Booking button. 
  1. Click on the cancel booking button. 
  2. Fill out any relevant comments or notes to the customer. 
  3. Ensure you choose to notify the customer. 
  4. Click Yes, to save and update. 

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