Do customers get reminders for their bookings?
Customers get a reminder email and/or SMS 48 hours prior to the scheduled session.
Bleow image is a sample email reminder sent out to customers.
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Can customers change or cancel bookings?
Based on the cancellation policy you set, customers can cancel or change their bookings. Your customers will receive an email when a booking is made containing a link to amend their booking. Customers can click on Manage booking, a different window ...
Checking-in customers is useful for keeping track of clients who have attended a scheduled event or session. Please note that setup must be complete to be able to continue with this article. How to configure Check-in You will need to configure the ...
What notifications will customers receive?
Customers will get a booking confirmation email and/or SMS immediately after completing a booking depending on the merchant's settings. The email will appear as below: Additionally, customers will receive a reminder email and/or SMS 48 hours prior to ...
Notifications for new bookings
Notifications of new bookings created can be modified to cater to your business needs. You can define both the business and staff email notifications and add a secondary email address. Additionally, other options are available. Using the left ...
Single & multiple bookings, what's the difference?
Single bookings If you offer individual appointments such as hair styling or private group golf lessons, in the Service allows field select Single bookings Please keep in mind that you may accept more than 1 person per booking, but once a booking is ...