How to Cancel Multiple Bookings at Once

Manually cancelling bookings one at a time can be time-consuming. Nabooki provides a quick way to cancel multiple bookings at once using the Bookings List or the Customer Profile.

Option 1: Cancel Multiple Bookings from the Bookings List

1️⃣ Navigate to Sales > Bookings from the left-hand menu.
2️⃣ Go to the Upcoming Bookings tab.
3️⃣ Select the bookings you need to cancel.
4️⃣ Click the Cancel Bookings button.

Note: You can only select Active bookings (Confirmed, Pending, or Pencilled-in).

Option 2: Cancel Multiple Bookings for a Specific Customer

1️⃣ Navigate to CRM > Customers.
2️⃣ Locate the customer and click Edit.
3️⃣ Select the Bookings tab.
4️⃣ In the Current Bookings section, select the bookings to cancel.
5️⃣ Click the Cancel Bookings button.

Important: Bulk cancellations apply only to bookings displayed on the current page. If the list extends to multiple pages, repeat the process for each page.

Troubleshooting & FAQs

Will customers be notified when I cancel their bookings?

Yes, if customer notifications are enabled in your settings, they will receive an email confirming the cancellation.

Can I cancel all bookings for a specific schedule or time slot?

Yes! If you need to cancel all bookings for an entire schedule or time slot, follow the steps in: How to Cancel All Bookings for a Single Schedule.

Can customers cancel their own bookings in bulk?

No, customers can only cancel their bookings one at a time via their booking confirmation email or customer portal.

 

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Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com

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