How to Enable or Disable Two-Factor Authentication (2FA) in Nabooki

How to Enable or Disable Two-Factor Authentication (2FA) in Nabooki


🔒 Secure your Nabooki account by enabling Two-Factor Authentication (2FA).

This adds an extra layer of protection, requiring a verification code in addition to your password when logging in.
This guide will walk you through enabling 2FA using an Authenticator App and also how to disable it if needed.

InfoBefore you begin: Ensure you have an Authenticator App installed on your mobile device.
If you don’t have one yet, follow our guide: 👉 How to Use an Authenticator App for 2FA

Step 1: Access Account Details

1️⃣ Log into your Nabooki account.
2️⃣ Click on your profile icon in the top-right corner.
3️⃣ Select Account Details from the dropdown menu.



Step 2: Enable Two-Factor Authentication (2FA)

1️⃣ Locate the Two-Factor Authentication tab.
2️⃣ Click Enable Two-Factor Authentication.
3️⃣ You will be prompted to confirm your password before proceeding.




Step 3: Set Up 2FA with an Authenticator App

1️⃣ A QR code will be displayed on your screen.
2️⃣ Open an Authenticator App on your mobile device (Google Authenticator, Authy, Microsoft Authenticator, etc.).
3️⃣ Use the app to scan the QR code shown on Nabooki.
4️⃣ The authenticator app will generate a 6-digit verification code.
5️⃣ Enter the 6-digit code into the Nabooki verification field.
6️⃣ Click Confirm to complete the setup.

2FA is now enabled! You will need to enter a verification code when prompted using your authenticator app.




Step 4: Save Your 2FA Recovery Codes

AlertImportant: When setting up 2FA, you will receive backup recovery codes.
These allow you to log in if you ever lose access to your authentication app.


1️⃣ Save the recovery codes in a secure location (e.g., a password manager or written down in a safe place).
2️⃣ If you ever lose your authenticator app, use these codes to regain access. Please note that each code can only be used once.

Warning
Do not share your recovery codes with anyone!



How to Disable Two-Factor Authentication (2FA)

If you need to turn off 2FA, follow these steps:

1️⃣ Log into your Nabooki account.
2️⃣ Go to
Account Details.
3️⃣ Locate the
Two-Factor Authentication option.
4️⃣ Click Disable in the status row.


WarningWarning: Disabling 2FA removes an extra layer of protection.
If you disable it, we strongly recommend using a strong password and enabling other security features.





Troubleshooting & FAQs

What happens if I lose access to my 2FA method?
  • Use your backup recovery codes to log in.
  • If you don’t have your recovery codes, contact support for assistance.
  • Can I disable 2FA without logging in?
    No, you must be logged in to disable 2FA. If you’re locked out, contact support.
     

    Need Help?

    If you need assistance, contact our support team:
    💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
    📧 Email: support@nabooki.com



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