How to Integrate PayPal as Your Payment Gateway

How to Integrate PayPal as Your Payment Gateway


Integrating PayPal with your Nabooki account allows you to accept online payments from customers during the booking process.

Follow the steps below to connect your PayPal account or create a new account and start processing payments.

Step 1: Connect to PayPal via Nabooki

1️⃣ Navigate to Online Payments > PayPal.
2️⃣ Enable the PayPal integration in the top left corner and then click on Activate PayPal button that appears.



3️⃣ In the new window, enter your email address and country.
  1. If you have any existing PayPal account, enter the email address associated
  2. If you do not have an account, a new PayPal account will be created

4️⃣ If you are creating a new account, you will be prompted to create a Personal or Business account. For a quick and easier setup, we suggest you create a Personal account but please be aware that there are more features that you may require in a Business account. You can upgrade to a Business account for free at any time.



5️⃣ Follow the prompts on screen to connect or create your new account.
6️⃣ Agree to the permission requirements to allow Nabooki to transact payments.
7️⃣ Complete and close the window to return back to the integration page.
8️⃣ Verify the connection is complete by checking the status on the PayPal integration page, located in the top right corner.



✅ PayPal is now successfully integrated with Nabooki! 

Step 2: Activate Online Payments for Your Services

After integrating PayPal, you need to activate online payments for each service to start accepting payments

1️⃣ Navigate to Inventory > Services.
2️⃣ Locate the service you wish to modify and click the ‘•••’ button, then select Edit.
3️⃣ Select the Booking Preferences tab and navigate to the Payment Settings section.
4️⃣ Under Require Online Payment, choose one of the following options:
  1. Full Prepayment: Customers must pay the total amount at the time of booking.
  2. Partial Prepayment: Customers are required to pay a deposit upfront, with the remaining balance due later.
5️⃣ If Partial Prepayment is selected, specify the deposit amount by choosing one of the following:
  1. 10%
  2. 25%
  3. 50%
6️⃣ Click Update to save your changes.
🔁 Repeat these steps for each service or promotion you want to accept payments for.

InfoFor detailed instructions, refer to the article on How to Activate Online Payments for Your Services.

Step 3: Test Your Integration

Before going live, test the integration by making a low-cost booking as a customer. To save on fees, you can temporarily reduce the cost of the service.

Ensure that payments are processed correctly and funds are deposited into your PayPal account.


Troubleshooting & FAQs

My PayPal payment gateway is not working. What should I do?
  • Ensure that you have completed the PayPal integration by logging into your PayPal account through Nabooki.
  • Confirm that your PayPal account is active and approved for transactions.
  • Make sure PayPal is selected as your payment gateway in Nabooki's Online Payments settings.
  • If issues persist, contact PayPal support or Nabooki support for assistance.
    •
    Are there any additional fees for using PayPal?
  • Nabooki charges a fixed $0.20 transaction fee for payments processed directly through the internal booking system, including booking tools on your website or social accounts.
  • This fee does not apply to bookings made through a marketplace channel.
  • PayPal applies their standard processing fees. Check PayPal’s pricing page for the latest details.
    •
    Can I process refunds through Nabooki?
    Yes, you can process refunds directly through Nabooki.
    Refer to our guide on     How to Process Refunds for step-by-step instructions.
    Can I use PayPal for recurring payments?
    Nabooki does not support recurring payments via eWay at this time.
    Customers will need to make manual payments for each booking.
    How long does it take to receive funds from PayPal?
    PayPal typically deposits funds into your account within 2-3 business days, but this may vary based on your PayPal account settings and country.
     

    Need Help?

    If you need assistance, contact our support team:
    💬     Live Chat: Click the chat icon in the bottom-right corner of the screen.
    📧     Email: support@nabooki.com


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