How to prevent bookings for days that you are closed

You can use this feature to block out date when your business is closed for holidays or when you need to close during your regular hours. You can also block out bookings for a specific staff member if they are on vacation or unable to work. To use the blockout feature, go to your Calendar as shown below and select the day(s) that you want to block out.

To block out the location/entire business:

Navigate to Calendar > Click Blockout.  

A pop-up of the mini calendar will open. Simply highlight the desired date not to accept the booking and hit update.

Note: To view the videos below in full screen, click on the expand window button from the bottom of the player window, as shown below in the red box.

Note: In the video below, the business has two locations: Main Studio and Studio 2. In the same button, you can select which location to close off. Drop-down will only show if you have two or more locations in your account.

To unblock dates, click the blockout button again, then deselect the dates that have been blocked out. Then hit Update.

To block out the staff/resource :

Navigate to Calendar > Click Blockout > Click Staff/Resource Blockout Tab >Select Staff Name.

Note: Existing Location Blockouts display by default in the pop-up calendar to show that the location is already closed; therefore, there is no need to add a staff blockout.

Note: For those who have staff/resources that are assigned to both locations. Please be reminded that blocking the team will block out the whole day schedule of the staff for both locations, and it is advisable to use our busy time feature.

Contact Support 

Need assistance? Our dedicated support staff are here to help you. 

To create a support ticket, click here.
Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner. 

• Related Articles

• How to prevent bookings for days that you are closed

  If your business closes for holidays or you need to close during your normal business hours, you can block out the entire day(s) to prevent online bookings during these periods. You can also prevent bookings for an individual staff member if they are ...

• How to prevent further bookings for a class

  If you no longer wish to receive bookings on a particular class or event, using the left navigation menu, go to > Calendar > click on the scheduled event or class > Close this event.  This will prevent further bookings for the service, however, ...

• How to prevent bookings at certain times of the day using the 'busy time' feature

  If you need to prevent bookings at certain times of the day, you can quickly add a Busy time for any duration of time.  If your business has multiple staff and/or resources, you must ensure you are in the individual view to add a busy time.  Using ...

• How to make recurring bookings via Calendar

  The recurring bookings feature is applicable for scheduled and non-scheduled bookings. It works on both regular and fine-tuned schedules, allowing you to add bookings in bulk with weekly or fortnightly recurrence. The system will automatically locate ...

• How to change between viewing all bookings or bookings for an individual staff member

  Depending on your business setup, you are given a number of ways to view the calendar. Staff/Resource Individual View (default view) Multiple locations: When you have more than one location, you can manage all of your bookings in one Calendar, ...