Managing booking capacity

Managing booking capacity

Managing booking capacity

Follow these steps to update the booking capacity for a service for a single session on your calendar. 

Before You Start: 

  1. This only applies to multiple or group bookings. 
  2. If you want to update the capacity for all sessions, add this on your service Inventory > Service > Your service > under the quantity section. 
  3. This article demonstrates how to adjust capacity for a single session on your calendar. 

Step-by-step instructions

  1. Click Schedule in the left-hand menu.
  2. Select Calendar and locate the session you want to update.
  3. Click on the session to open its booking details.
  4. Click Edit Capacities.
  5. Enter the updated capacity in the field provided.
  6. Click Update to save.
📝 Note: The updated capacity applies to this session only. Other sessions for the same service are not affected.




Troubleshooting & FAQs

Will existing bookings be affected if I change the capacity?
  • If you increase the capacity, more spots will be available.
  • If you decrease the capacity, existing bookings remain, but new bookings may be restricted.
    • How do I handle overbookings after reducing capacity?
  • Contact affected customers and offer alternatives (e.g., rescheduling, refunds).
  • Enable a waitlist feature.
  • Consider manually adjusting bookings.
    • Can customers see real-time availability based on capacity?
    Yes, as long as this feature is enabled on the service offered which will automatically adjust slots as bookings are made.
     

    Need Help?

    If you need assistance, contact our support team:
    💬     Live Chat: Click the chat icon in the bottom-right corner of the screen.
    📧     Email: support@nabooki.com