Services: Configure general tab

Services: Configure general tab

Configure general tab

The General tab controls the core details of your service, including how customers book, pricing options, and additional display information. Let's take a look at the core features on the General tab. 

Before You Start: 
  1. Make sure you have created a service - Services: Create a service
  2. To get here: Go to Inventory > Services > Click on the service you want to configure

Service Allows 




Under Service allows, choose how customers can book:
  1. Single bookings – one customer books a time slot at a time
  2. Multiple bookings – multiple customers can book the same time slot
  3. Private bookings – a group books a slot together, preventing others from joining 

General Section 


Under More Details, you can configure the following:
  1. Start & End Dates – limit the service to a specific date range
  2. Description – details that customers see when booking 
    Tip: You can use Shift + Enter to add line breaks for better spacing and improved readability in your description.
  3. Image – upload an image for the booking widget.
    Recommended size: 581 × 387 px (3:2 aspect ratio). This is the preferred image size to ensure optimal display quality across the booking widget.
    File size should be under 1MB. However, you can simply run the image through TinyPNG, which will automatically compress it below the limit without noticeable loss in quality.
  4. Categories – group services for easier navigation (recommended when you offer multiple services)
  5. Options – add variations of this service with different durations, prices, or inclusions 

Duration, Price and Quantity Settings







In the Price section, you can Add Price Categories, Hide and Display Sale prices. 
  1. Add Price Categories – create pricing tiers such as Adult, Concession, and Child.
  2. Hide Price – prevents the price from showing in the booking widget.
  3. Display as Sale Price – highlights a discount or promotion. 
In the Duration section, you can customise the length of the service. 
  1. Show duration in days/nights - If you have a consecutive multi-day or overnight service. 
In the Quantity Section, if you've selected groyp bookings you can manage your capacity with quantity. 
  1. Minimum Quantity - Minimum limit a single person must book.
  2. Maximum Quantity - Limit a single person can book from the max capacity. 
  3. Max Capacity - Total number of spots available per service. 
Example: If you have 10 spots available in your group booking, your max capacity is 10. If you allow a person to book one ticket, the minimum quantity is 1, however if they can book up to 5 tickets in their single order or transaction, the maximum capacity is 5. 

Advanced Settings 

Under Advanced Settings, you can add more functionality to your service. 
  1. Multiple Sessions – allow a service to span more than one session
  2. Visibility Online – control whether the service appears in your booking widget
  3. Deactivate This Service – hide the service from customers without deleting it
  4. Booking Type – choose between Instant Booking (confirmed immediately) or Booking Request (requires your approval) 


Next Steps

From here, work through the following articles to finish setting up your service:
  1. Services: Configure general tab
  2. Services: Assign staff & resources tab 
  3. Services: Set availability tab 
  4. Services: Booking preferences tab 

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com