Notifications of new bookings created can be modified to cater to your business needs. You can define both the business and staff email notifications and add a secondary email address. Additionally, other options are available.
Using the left navigation menu, go to > Setup > Notifications
Business Notifications - notifications received by the merchant.
Customer Notifications - notifications sent to customers.
New bookings will also be displayed at the top right of the screen beside the account profile, as shown below.
Hot Tip: Create a filter in your email client to automatically send booking confirmations to a dedicated folder for quick reference and add webmaster@nabooki.com to your safe-senders list.
Contact Support
Need assistance? Our dedicated support staff are here to help you. To create a support ticket, click here. Live chat: Start a live chat with our customer support team by clicking on the '?' button in the lower right corner.
Manually cancelling bookings one at a time can be time-consuming. Nabooki provides a quick way to cancel multiple bookings at once using the Bookings List or the Customer Profile. Option 1: Cancel Multiple Bookings from the Bookings List 1️⃣ Navigate ...
If you need to cancel all bookings for a scheduled event, you can do so in just a few clicks. This will cancel all customer bookings and prevent further bookings from being made for that event. Step 1: Access the Scheduled Event 1️⃣ Navigate to ...
Customers may be able to modify or cancel their bookings depending on your cancellation and rescheduling settings. ✅ You can configure these options in your service settings. ✅ Customers can only make or modify bookings within the allowed timeframe. ...
Pencilled-in bookings allow you to temporarily reserve a timeslot without confirming a booking. This is useful if: You take bookings via phone or email and need to confirm later. A customer must complete payment before securing their spot. Your ...
Booking capacities determine the minimum and maximum number of customers who can book a service at a time. Adjusting these settings allows you to: ✅ Limit or expand the number of customers per session. ✅ Ensure your business operates within its ...