Request online payment

For bookings manually entered into the Calendar or if the customer made a partial payment at the time of booking, you be able to request an online payment before the booking commences to confirm/finalise the booking.

Using the left navigation menu, go to Calendar > search booking by name, mobile or booking ID. On the booking ticket, click View invoice.

Please note: If you have not configured invoices for your account, please view this help article first.

 

There are two ways to request an online payment:

1. Request online payment - send the customer an email asking them to pay online. On the default email is a link to a payment page. As an alternative, you can copy the payment link and email it separately to the customer.

2. Process payment - get in contact with your customer and process the payment on their behalf.

Please note: A payment gateway must be enabled on your account before you may process or request an online payment.

Contact Support

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To create a support ticket, click here.
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