Request online payment

Request online payment

For bookings manually entered into the Calendar or if the customer made a partial payment at the time of booking, you be able to request an online payment before the booking commences to confirm/finalise the booking.

Using the left navigation menu, go to Schedule > Calendar and search for the booking by name, mobile number, or booking ID. Open the booking ticket and navigate to the Payment tab.



Alternatively, you can access the payment details by going to Sales > Orders > View Order



Alert
Please note: Configuration of invoices is required, to learn more please view this article. 

There are two ways to request an online payment:

1. Request online payment - send the customer an email asking them to pay online. The default email is a link to a payment page. Alternatively, you can copy the payment link and email it separately to the customer.



2. Process payment - get in touch with your customer and process the payment on their behalf.




Notes
Please note: A payment gateway must be enabled on your account before you may process or request an online payment.

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com




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