Understanding Resources

Understanding Resources

Understanding Resources

Resources are your assets — such as areas or spaces, rooms, equipment, or vehicles — that you can assign to services to control when those services can be booked.

How do Resources Work?

  1. Resources determine a services availability. 
  2. When a resource is assigned to a service, that service can only be booked when the resource is free. 
  3. A resource can be assigned alongside staff, if both are free than the booking can be accepted. 
  4. Resources have their own capacity, which lets you set the maximum number of participants for a session. 

Where to find Resources?

You manage resources under Settings > Resources in your Nabooki dashboard.


When should I use Resources?

  1. Rental equipment (bikes, kayaks, jet skis) 
  2. Private group tours (guided 4WD, boat tours)
  3. Areas or spaces (rooms, lanes or courts, cabins) 
  4. Vehicles (tour buses, rental cars) 

Examples of Resources

📌 Example 1 - Using Resources Only
📌 Example 2 - Using Staff & Resources
📌 Example 1 - Using Resources Only

Wellness Retreat Business

A wellness retreat has 4 saunas and 2 ice baths available to book. Customers can book a sauna only, or a sauna and ice bath combo.

Three bookings come in for the same hour:
  1. 1 person books a sauna 
  2. 2 people book the sauna & ice bath combo

Nabooki automatically allocates from the available resource pool:

Booking Saunas AllocatedIce Baths Allocated
Sauna Only 1 sauna-
Sauna & Ice Bath (x2)2 saunas2 ice baths
Remaining1 sauna0 ice baths

📝 Note: If another customer tries to book at the same hour, only a sauna-only booking is available — the sauna & ice bath combo is unavailable as all ice baths are already allocated.

📌 Example 2 - Using Staff & Resources
Kayaking tour business

A tourism business has 3 tour guides (staff) and 15 kayaks (resources). They offer both group and private kayak tours, each requiring a guide and a kayak per person.

On a single day, they have the following bookings: 
  1. A group tour for 7 people
  2. A private tour for 2 people

Nabooki automatically allocates from the available staff & resource pool:

Booking Staff AllocatedKayaks Allocated
Group Tour1 tour guide7 kayaks
Private Tour1 tour guide2 kayaks
Remaining1 tour guide6 kayaks


📝 Note: If a third booking comes in, Nabooki will draw from the remaining pool and allocate accordingly — as long as enough staff and kayaks are available.
 

Troubleshooting & FAQs

When should I use resources?

Resources should be used when a service requires a physical asset to be available for bookings. This is ideal for:

  • Treatment rooms (e.g., massage, therapy)
  • Rental equipment (e.g., bikes, kayaks, jet skis)
  • Private group tours (e.g., guided 4WD, boat tours)
  • Restaurant tables (e.g., allocating tables with set capacities for reservations)
  • Vehicles (e.g., tour buses, rental cars)

Resources ensure accurate availability management and prevent overbooking.

Can I fine-tune resource availability?

Yes! You can adjust resource availability for specific dates using the fine-tune function. This is useful for temporary unavailability, such as when a vehicle is undergoing maintenance or a treatment room is closed for repairs.

For more details, visit this guide.

How does resource capacity work?

Each resource can have a defined capacity, allowing customers to select their quantity and pay accordingly. However, unlike multiple group booking services, any remaining capacity cannot be booked by other customers when configured as a private group booking.

Example 1: Private Boat Tour
A boat resource has a capacity of six. If a customer books for two people, the remaining four spots cannot be booked by another customer.

Example 2: Restaurant Tables
A restaurant manages individual table bookings instead of just setting a total 100-person capacity for the venue. Tables are created as resources with different capacities (e.g., 2-seater, 4-seater, 8-seater), allowing for structured reservations.

📌 If a resource is fully booked, it will no longer be available for other customers until it is free again.

 

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com