How to set minimum and maximum numbers for group bookings
This guide explains how to set minimum and maximum group sizes customers can select when booking, along with managing your service’s overall maximum capacity.
1️⃣ Open the Booking Preferences for your service
Go to Inventory > Services.
Click Edit on the multiple booking service you want to update.
2️⃣ Set minimum and maximum numbers for group bookings
Find the Minimum Number per Booking field.
Enter the smallest group size customers can select when booking.
For example, entering 5 means customers must book at least 5 participants per booking.
Find the Maximum Number per Booking field.
Enter the largest group size allowed per booking.
For example, entering 20 restricts bookings to a maximum of 20 participants per booking.
3️⃣ Understand the maximum capacity setting
Next to the min/max quantity fields, you’ll see Maximum Capacity.
This value controls the total number of participants you can accept for the service at any given time or date. Managing capacity here limits total bookings across all reservations, regardless of individual booking sizes.
4️⃣ Adjust group sizes per price category (if applicable)
If you use Price Categories to offer different pricing options or packages, you must set the minimum and maximum numbers separately for each price category.
Select the Price Category above the first price field and adjust the min/max numbers accordingly.
5️⃣ Consider enabling the waitlist feature
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If your service reaches maximum capacity, you can enable a waitlist to allow customers to queue for cancellations or extra spots.
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This setting is found under the Booking Preferences tab as Enable waitlist after the capacity is reached.
For full details, see: How to Enable Waitlist.
6️⃣ Save your changes
Scroll down and click Update to save changes.
Troubleshooting & FAQs
If enabled, customers can join the waitlist. Otherwise, bookings will be closed until capacity frees up.
Need Help?
If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com
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