Articles for Customers
Customers: Using the Customer Portal
Customers: Using the Customer Portal If you are a regular customer, or have a pass and would like to make bookings. The Customer Portal allows you to manage your bookings, account and Passes. Before You Start: You'll need to create a customer account ...
Customers: Using Two-Factor Authentication (2FA)
Customers: Using Two-Factor Authentication (2FA) Two-factor authentication (2FA) adds a second verification step when you log in to Nabooki, strengthening your account security and login method. This guide explains how 2FA works and walks you through ...
Customers: Create an account and login
Customers: Create an account and login The Customer Portal lets your customers view and manage their bookings, and purchase passes — all in one place. This article explains how to create an account and log in. Create an account Open your booking ...
How to book a service with nabooki
Access the booking tool via the business website or Facebook business page. Single Bookings or One-Off Bookings For single bookings such as massage and casual pass for yoga. Simply select the service you wanted to book > Check Availability > select a ...
Making a test booking
Please note that setup must be complete for this to be able to work. Different ways to make a test booking Using the left navigation menu, go to Online widgets > Booking widget > Book now button For a particular service, using the left navigation ...
Customers: Change or cancel my booking
Customers: Change or cancel my booking Customers can change or cancel their own bookings from their confirmation email, or by using the customer portal. This article walks them through the steps to do this. Before You Start: If the customer wishes to ...
Popular Articles
Using the Agenda view
Using the Agenda view The Agenda view gives you a chronological list of upcoming bookings, making it easy to see what's on without navigating a full calendar layout. This article explains how the Agenda view works and walks you through using it to ...
Integrating your Nabooki Account with Rezdy
Rezdy integration within Nabooki enables an automatic sync of bookings processed by Nabooki into Rezdy. As soon as your booking is added, changed or cancelled in Nabooki, the system will automatically attempt to create or cancel the relevant booking ...
Using sub-services
Using Sub-Services Sub-services let you offer multiple booking options that share a single schedule, without exceeding the total capacity you've set. They're particularly useful for businesses like fitness studios that run a timetable of classes and ...
Making a test booking
Please note that setup must be complete for this to be able to work. Different ways to make a test booking Using the left navigation menu, go to Online widgets > Booking widget > Book now button For a particular service, using the left navigation ...
How to include a Zoom link in the booking confirmation email
Please note: Account set-up must be complete, the service that is to have the zoom link in the confirmation email must be set up and zoom must already be integrated. Including the zoom link in the booking confirmation email allow the user to join the ...