Payments & Refunds
Request online payment
Request online payment If a booking was entered manually into the calendar, or a customer only made a partial payment at the time of booking, you can request the remaining payment directly from the booking. There are two ways to do this: send the ...
Process a refund
Process a refund If a cancellation occurs and automatic refunds are not configured in your payment settings, you can issue a full or partial refund manually from the payment record. Before You Start: The refund time-frame for money to arrive back to ...
Manually add a payment
Manually add a payment Nabooki lets you choose how each service accepts payment — online at the time of booking, or offline so you can collect payment in person. This article explains how to record a manual payment against a booking. Step-by-step ...
Setting up online payments
Setting up online payments This guide walks you through the steps to enable online payments against a service. Before You Start: You'll need a payment gateway connected to your Nabooki account before completing these steps. Step-by-step instructions ...