Setting up online payments

1. You'll need a payment gateway connected to your Nabooki account before completing these steps. 
   

Step-by-step instructions

1. In the left-hand menu, Go to Inventory > Services
2. Find the service you want to update.
3. Click the ••• button next to the service and select Edit.
   
4. Go to the Booking Preferences tab.
   
5. Under Payment Settings, enable Accept online payments for this service to Yes.
   
6. In the Type of Payment dropdown, choose one of the following:
   
1. Full Prepayment — customers pay in full at the time of booking
   
2. Partial Prepayment — customers pay a deposit at booking, with the remaining balance collected later
   
7. Scroll to the Cancellation Policy section and choose one of the following:
   
1. Restricted — customers can change the date or time only. They cannot change the service or options. No refund is issued on cancellation, but customers can reschedule at no extra charge.
   
2. Unrestricted — customers can change or cancel any aspect of their booking. Refunds are issued automatically for cancellations within the permitted timeframe. For changes, customers are charged the updated price and refunded the difference.
   
8. (Optional) In the Special Terms field, add any payment or deposit conditions you want customers to see.
   
9. Click Update to save your changes.
   

📝 Note:

1. If your service runs across multiple sessions, the Restricted cancellation policy applies automatically.
   
2. For partial prepayments, collect the remaining balance by manually sending a payment link or an invoice.
   
3. The cancellation policy you set determines how refunds are handled. Ensure that your policy aligns with your business practices and clearly communicates terms to customers.