How to provide staff with their own login credentials.

Adding a new user

Adding a new user

This guide walks you through adding a new user to your Nabooki account, you can allow different levels of access so each person accesses only what they need. 

Before You Start: 
  1. Who can do this: Only users with the Manager role can add and manage user accounts.
  2. If you want to link a user to link a staff-schedule, you'll need to make sure a staff profile exists for them and link the user while adding them. 
  3. You can view the User access levels article here, to decide what's best for each member. 

Step-by-step instructions:

  1. Log in to your Nabooki account.
  2. Click your profile icon in the top-right corner.
  3. Select Users from the dropdown menu.
  4. Click the + button to add a new user.
  5. Enter the user's name and email address.
  6. Select an access level: Manager, Super Staff, or Staff.
  7. Click Create to save. 

The new user will receive an email with instructions to set their password and log in. If they don't see it within a few minutes, ask them to check their spam or junk folder.


Troubleshooting & FAQs 

What if a user doesn’t receive the login email?
🔹 Ask them to check their spam or junk folder.
🔹 If the email isn't found, resend the invitation by deleting and re-adding the user.
Can I change a user’s access level later?
Yes! Go to Users > Select the user > Edit access level > Save changes.
Can I remove a user from the system?
Yes! In the Users section, find the user and select Remove User.
 

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com