How to Encourage More Google Reviews and Display Them on Your Review Widget

How to Encourage More Google Reviews and Display Them on Your Review Widget


Boost your business reputation by encouraging customers to leave Google reviews after submitting feedback via Nabooki. You can also display Google Reviews alongside your Nabooki reviews in a combined review widget on your website to build trust and convert more visitors.

This article explains how to set up Google review prompts for your customers and how to display Google reviews within your Nabooki review widget.

Step 1: Enable Google Reviews in the Review Widget

By default, this feature is not enabled. To activate it:

1️⃣ Using the left navigation menu, go to Online Widgets > Customisation.
2️⃣ Tick the checkbox next to Show Google Reviews.
3️⃣ Click Apply to save your changes and enable the feature.




Step 2: Verify or Update Your Google Business Profile Mapping

Once you enable Google Reviews in the widget, Nabooki usually links your Google Business Profile automatically based on the address in your account.

If the Google Business ID does not appear or is incorrect, you can update it manually:

1️⃣ Go to Settings > Location in the left navigation menu.
2️⃣ Click Edit location to modify your business location details.



3️⃣ Find the Google Place ID field.
4️⃣ If missing or incorrect, enter the correct Google Place ID here.

Alert
Please note: The Google Places ID field is only displayed when editing an existing location. If adding a new location, please save and then repeat the steps above.


How to Find Your Google Place ID

Use this simple tool to find your Google Business ID: Place ID Finder.

1️⃣ Open the Place ID Finder website.
2️⃣ Enter the URL of your Google Business Profile. Instructions are provided on the website.
3️⃣ Copy the Place ID and paste it into the Google Place ID field in Nabooki.


Step 3: Preview and Display Google Reviews in the Nabooki Review Widget

After enabling Google Reviews and linking your Google Business Profile, you can view how the combined reviews appear:

1️⃣ Using the left navigation menu, go to Online Widgets > Reviews widget.
2️⃣ Select the Preview button to be redirected to your unique reviews widget URL.

The review widget will display a total rating that combines your Nabooki and Google Reviews scores.

Idea
Copy the provided review widget source code and embed it on your website’s booking page to showcase combined customer feedback and help convert more visitors into customers.



Important Notes

  • Only 5 Google Reviews will appear in the review widget due to Google’s limitations

  • Customers can view all Google Reviews by clicking the "View All Reviews" link on your Google business listing

  • Google Reviews in the widget are automatically updated on the 15th of each month to include new reviews

  • To update Google Reviews sooner, disable the Google Reviews feature in your Nabooki account and then enable it again to trigger an instant update




Troubleshooting & FAQs

Do customers need to leave a Nabooki review before seeing the Google review prompt?

Yes, the prompt encouraging Google reviews only appears after a customer submits a Nabooki review.

Can I display Google reviews without Nabooki reviews?

No, the review widget combines both Nabooki and Google reviews. Nabooki reviews must be present.

How often are Google reviews updated in the widget?

Google reviews are updated automatically on the 15th of each month. You can trigger an immediate update by toggling the Google Reviews feature off and on.

Why do only five Google reviews show in the widget?
Google restricts the number of reviews that can be displayed to five. Visitors can view all reviews by clicking the “View All Reviews” link on your Google Business listing.
Do I need a Google Business Profile to use this feature?

Yes, an active and verified Google Business Profile is required to connect and display Google reviews.

 

Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com


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