Bókun is a channel manager built specifically for tours, activities and experience providers. It connects your services to major Online Travel Agencies (OTAs) such as Viator, GetYourGuide, Airbnb and others, helping you reach a wider audience than through direct bookings alone.

Nabooki remains your central system of record, managing your bookings, availability and customer data. Bókun acts as your distribution tool, sending your services to OTAs and syncing bookings back into Nabooki automatically.

🎉 Exclusive for Nabooki Customers

• ✅ No subscription fees

• ✅ No channel management fees

• ✅ Reduced Bókun booking fees

How Nabooki, Bókun and OTAs Work Together

1. Nabooki is your main booking system. It manages availability, pricing, and all your customer and booking data.
2. Bókun is your channel manager. It holds the content OTAs need (descriptions, images, policies and pricing rules) so they can display your offerings properly on their websites.
3. OTAs are the marketplaces your customers use to search for and book experiences, like Viator or GetYourGuide.
   

How the systems connect

1. You create and manage your bookable services in Nabooki.

2. You build full listings in Bókun with images, descriptions and policies required by OTAs.

3. You map your Nabooki services to matching Bókun experiences. This keeps pricing and availability in sync.

4. When a booking is made on an OTA, Bókun checks availability with Nabooki in real-time.

5. Once booked, the reservation flows into Nabooki automatically, keeping your calendar up to date.

You decide which OTAs you want to sell on. You’ll need to set up and manage your own OTA accounts, then connect them to Bókun.

⚠️ Before Getting Started

🔗 Already using Viator?

You can connect your Viator account to Bókun and import your existing listings. This saves time and helps ensure consistent content across platforms.

🛠️ Three ways to create listings in Bókun:

When setting up your Bókun account, you can create experience listings using one of the following methods:

1️⃣ Import from Viator – Copy your existing listings directly from your Viator account.
2️⃣ Upload via CSV – Use a spreadsheet to bulk upload multiple listings.
3️⃣ Map from Nabooki – The most common method. This uses your existing service setup in Nabooki to create matching products in Bókun. You will still need to add extra content required by OTAs, such as images, detailed descriptions and policies.

✅ Create OTA accounts first

You’ll need an account with each OTA (e.g. Viator, GetYourGuide) before connecting each of them to Bókun. These must be created separately as Bókun does not set them up for you.

⚠️ Mapping from Nabooki? Review your listings carefully

If you’re mapping services from Nabooki, not all fields will carry over due to integration limits. It’s important to review each listing in Bókun. Check descriptions, pricing, policies and availability before going live.

🔧 Step-by-Step Instructions 

Connecting Your Nabooki and Bókun Accounts

To enable integration between Nabooki and Bókun, you’ll need to connect both platforms using an API Token. This connection allows your bookings and availability to sync seamlessly across both systems. In simple terms, it ensures your Bókun account is connected to your Nabooki account.

Step 1: Connect Nabooki with Bókun Using the API Token

1️⃣ Log in to your Nabooki account
2️⃣ In the left-hand navigation menu, go to Add-ons > Bókun
3️⃣ On the Bókun integration page, click Enable to activate the integration
4️⃣ Once enabled, your API Token will be generated and displayed
5️⃣ Click the Copy button to copy the API Token. You’ll need this in the next step to connect your Bókun account

Important: Keep the API Token secure and do not share it with anyone outside your organisation.

Once you’ve copied the token, you’re ready to move on to the next step in Bókun to complete the connection.

Step 2: Connect the Token in Bókun

Now that you’ve copied the API Token from Nabooki, follow these steps to complete the integration in Bókun:

To create a new account in Bókun, go to https://new.bokun.io/app/signup

1️⃣ Log in to your Bókun account
2️⃣ From the left-hand navigation menu, go to Settings > Connections > Channel Manager API
3️⃣ On the Channel Manager API page, click Configure Plugin

4️⃣ Paste the API Token you copied from Nabooki
5️⃣ Click Save Configuration to apply the changes

✅ Once saved, your Bókun and Nabooki accounts should now be successfully connected.

If you encounter any issues during setup, please contact our support team for assistance.

Step 3: Create an Experience in Bókun

1️⃣ On your Bókun Dashboard
2️⃣ From the left-hand navigation menu, navigate to Experiences > Experiences Overview.
3️⃣ On the Experiences Overview page, click Create Experience.

Complete the following details:

• Experience Name (Title) – Keep it short, clear, and descriptive.

• Experience Schedule (Availability) – Choose one of the following:

  • Date & Time
  • Date only (no time)
  • Pass
• Booking Cutoff – Set the latest time bookings can be made before the experience starts.

• Experience Capacity – Choose from:

  • Free sale (unlimited)
  • Limited number
  • On request (not recommended)

• Start Time/Departure & Duration – Specify:

  • When the experience starts and how long it runs
  • Which days this availability rule applies
  • Minimum and maximum number of participants

• Pricing Categories – Set different prices for groups such as adults, children, or seniors.

  • Note: Once price categories are created, one must be Set as Default.
• Pricing Structure – Define prices for your categories, rates, and any extras.

4️⃣ Optional Configurations
You can click Go to Overview to check and configure additional sections:

• Media – Add photos and videos.
• Booking Questions – Add questions to collect information at the time of booking.
• Display Settings – Customize how your experience is shown.
• How to Get There – Provide location details.
• Itinerary & Route – Configure the schedule and route for the experience.

5️⃣ Activate Your Experience

• Once finalised, click Activate in the top-right corner of the product page to publish your experience.

• If Activate is greyed out, it means some main sections are incomplete. You’ll see a checklist on the left-hand side:
  

  ✅ Green tick – Section completed (from the Nabooki sync)
  🔴 Red dot – Section missing details and requires your input

  🎉 Once you’ve reviewed all sections and completed any missing details, your product is ready to go live in Bókun.

Step 4: View Synced Products in Bókun

Step 5: Map your Nabooki service to a Bókun product

Mapping connects a service in Nabooki to a product in Bókun. This ensures real-time syncing of availability, pricing and bookings between the two systems.

1️⃣ Click Create Mapping next to the relevant Nabooki service

2️⃣ On this Product Mapping & Settings page:

Product Mapping section

• From the Supplier dropdown, select Nabooki.

• From the Product dropdown, select the associated service.

Rates section

• From the Rates dropdown, select Standard rate (set by default unless changed during product creation).

Pricing Categories section

• From the Platform Price Category dropdown, select the pricing categories you created when setting up the product.

✅ Click Update to save your mapping — you’re all set!

If no matching Bókun product exists:

• Click “Create New Platform Product” to set one up from scratch. This will open the page where you can create your new Bókun Experience. Alternatively, you can return to Step 3 to create a new Bókun product, which is the recommended approach.

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💡 About Price Categories:
Bókun requires every product to include at least one Price Category, such as "Regular" or "Standard". Nabooki doesn’t use this feature, so you’ll need to manually create one in Bókun and apply it to each product. This step is essential—your product in Bókun won’t work without it.

Important: Even if a section shows as complete, we recommend double-checking the content before activating the product.

🚀 Your product is now live in Bókun and connected to your Nabooki calendar.

To start receiving bookings from OTAs like Viator or GetYourGuide, you’ll need to link your product to each channel.

👉 Next step: See How to Connect Your Products to OTAs in Bókun

Troubleshooting & FAQs

What does mapping actually do?

Mapping links your Nabooki service to a product in Bókun. It imports key details like pricing and availability but it doesn’t bring over every field. You’ll still need to check and fill in descriptions, images, inclusions and exclusions manually.

Why don’t all sections have green ticks after mapping?

Green ticks show sections where data synced from Nabooki and red dots mean those sections are empty and need your attention. Even with a green tick, we recommend reviewing the contents before activating the product.

What’s a Price Category, and why is it needed?

Bókun requires at least one Price Category per product. If your Nabooki service doesn’t have one set up, mapping will fail.
You can create a price category such as "standard" and utilise this for all products.

Can I activate a product before connecting OTAs?

Yes, but activating only publishes your product in Bókun. To start selling via OTAs you still need to connect and assign the product to each OTA separately in the follow‑on article.

 

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Need Help?

If you need assistance, contact our support team:
💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.
📧 Email: support@nabooki.com