How to Sell your experiences through Booking Channels

How to Sell your experiences through Booking Channels


Booking channels allow you to sell your tours and experiences on popular travel websites where customers are already searching and comparing options. These channels help you reach new customers who may never have found you through your own website alone.

Nabooki supports channel management by connecting your services to approved booking channels through a dedicated channel manager. This lets you expand your reach while keeping your availability and bookings under control in one place.


Using a Channel Manager with Nabooki

A channel manager sits between Nabooki and the booking channels you want to sell through.

  • Nabooki is your booking system. It manages availability, pricing and all booking and customer data.

  • Bókun is the channel manager. It sends your availability to booking channels and returns confirmed bookings back into Nabooki.

  • Booking channels (OTAs) are the websites customers use to find and book experiences, such as Viator or GetYourGuide.

Nabooki remains your system of record at all times. Bókun does not replace Nabooki, it distributes your services and keeps everything in sync.


🎉 Exclusive for Nabooki Customers

When you connect to Bókun, you’ll receive special benefits:
  • ✅ No monthly subscription fees (US$49 /month)

  • ✅ No channel management fees (US$199 /month)

  • ✅ Reduced Bókun booking fees (0.95%)

*Commission and booking channel charges still apply where relevant.


How Nabooki, Bókun and OTAs Work Together

  1. Nabooki is your booking system. It manages availability, pricing, and all your customer and booking data.
  2. Bókun is your channel manager, acting as the middleman between Nabooki and the various booking sites you wish to be listed on. 
  3. OTAs are the marketplaces your customers use to search for and book experiences, such as Viator or GetYourGuide.
You will be required to create an account in Bókun first, where additional details regarding your experience are required. These are details not required in Nabooki.

You will also be required to create accounts for each of the channels (OTAs) you wish to be listed on. Further details will be required such as detailed descriptions, images, pickup/meeting point details, booking policies and pricing rules in order to display your offerings properly on their tourism websites.

What to expect when selling through booking channels

Selling through booking channels requires more detail than direct bookings alone. You will need to provide information that is not required in Nabooki, including:

  • Detailed descriptions (and images)

  • Pickup or meeting point information

  • Booking policies and cancellation rules

  • Start times

  • Pricing rules required by each channel

You will also need separate accounts with each booking channel you wish to sell through. These are connected to Bókun as part of the setup.


How the systems connect

  1. You create and manage your bookable 'services' in Nabooki

  2. You create matching 'experiences' in Bókun and provide the extra details required

  3. When a booking is started on an OTA, Bókun checks availability with Nabooki in real-time

  4. Once booked, the transaction flows into Nabooki automatically, keeping everything up to date in real-time

Nabooki services are linked to Bókun experiences to keep pricing and availability in sync. Booking channels connect to Bókun, not directly to Nabooki



Getting Started

At this stage, you only need to complete the steps below. The technical setup will be completed for you.


Step 1 - Create your Bókun account

Create a new Bókun account or log into your existing account: new.bokun.io/ 

Step 2 - Select the Bókun Start plan and add billing details

1️⃣ In your Bókun account, go to Settings > Subscription > Account & Billing 
2️⃣ Click the green View plans button
3️⃣ In the first column for Bókun Start, select Choose this plan


4️⃣Enter your credit card details - A credit card is required for booking channel commissions and any channel-related charges.

Apply the Nabooki discount

Select Do you have a promo code? and enter:

100%NABOOKISTART

This removes the monthly subscription fee normally charged by Bókun for Nabooki customers.


Step 3 - Add Nabooki's integration specialist

To complete the connection between Nabooki and your channel manager, you’ll need to add Steve, Nabooki’s integration specialist, as a user in your Bókun account. This allows the required mapping between both systems to be completed correctly.

1️⃣ In your Bókun account, go to Settings > Company > Users
2️⃣ Select + Add new user
3️⃣ Enter the following details:

  • Name: Steve Milner

  • Email: steve.milner@nabooki.com

  • User role: Admin


Setting up your experiences in Bókun

Once you’ve added Steve, Nabooki’s integration specialist, you can continue by setting up your experiences in Bókun.

This next step focuses on reviewing and preparing your experiences so they’re ready to be listed on booking channels. You’ll be guided through what’s required and where information is entered, both in Bókun and, where applicable, directly within each booking channel.

👉 Continue to: Setting up your experiences in Bókun


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