Pre-populating booking form fields

Nabooki automatically fills in fields using information from a customer's previous bookings, saving you time when creating repeat bookings through the calendar or widget.

Before You Start:

Pre-populating fields works for both Static field and Custom Fields for repeat customers.

How to use pre-populating fields

This feature works across multiple areas in Nabooki, including:

Adding a booking via the calendar.
When repeat logged in customers book through the booking widget.
Searching for a customer using any drop-down menu.
Adding additional customers to a booking form.
Modifying an existing booking.

📝 Note: Any changes you make to pre-filled fields during a booking session are preserved if you navigate to checkout and return — fields won't reset to previous data.

Troubleshooting & FAQs

Can customers change pre-populated custom field data?

Yes, customers or staff can update pre-populated custom fields during each new booking.

Does pre-population happen for all booking methods?

No, this applies only when customers are manually added through the Calendar or when a logged-in customer makes a widget booking. It does not apply to guest bookings.

Which previous data is used for pre-population?

Only the most recent inputs from the customer’s previous bookings are used for the specific custom field associated with the service.

What if the service has different custom fields than the previous booking?

Only matching custom fields between bookings will be pre-populated; others will remain empty.

Need Help?

If you need assistance, contact our support team:

💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.

📧 Email: support@nabooki.com