Pre-Populating Custom Field in a Calendar Booking

Nabooki automatically pre-populates custom fields in Calendar bookings (manual entry) based on the most recent inputs from repeat customers.

This saves time and reduces the need to re-enter information customers have provided before, such as equipment sizes or general preferences.

How It Works

If a repeat customer is manually added via the Calendar, and the service has the same custom fields assigned as in their previous booking, Nabooki will fill these fields automatically with the most recent information provided by that customer.

When Does Pre-Population Apply?

✅ Pre-population occurs only when a booking is added manually via the Calendar.

✅ The customer must have at least one previous booking with completed custom field data for Nabooki to use as a reference.

✅ The relevant custom fields must be enabled and active in the booking form for the service being booked.

Important Notes:

• Pre-populated data always refers to the customer's most recent previous input and can be changed for each new booking.

• This feature only works when customers are manually added via the Calendar and the service has matching custom fields assigned.

• Merchants must have custom fields already created and assigned to services. See: How To Add Custom Fields.

• If a customer’s previous booking has no matching custom fields or if it is their first booking, the fields will be blank.
  

Troubleshooting & FAQs

Can customers change pre-populated custom field data?

Yes, customers or staff can update pre-populated custom fields during each new booking.

Does pre-population happen for all booking methods?

No, it applies only when customers are manually added through the Calendar.

Which previous data is used for pre-population?

Only the most recent inputs from the customer’s previous bookings are used for the specific custom field associated with the service.

What if the service has different custom fields than the previous booking?

Only matching custom fields between bookings will be pre-populated; others will remain empty.

 

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Need Help?

If you need assistance, contact our support team:

💬 Live Chat: Click the chat icon in the bottom-right corner of the screen.

📧 Email: support@nabooki.com

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