Reviews & Reputation
Resend customer feedback email
Resend customer feedback email Customers may not receive a feedback survey email for a few reasons: the system sends only one request per service, so repeat customers won't receive another; if your service requires check-in and the customer wasn't ...
Respond to customer reviews
Respond to customer reviews You can respond to customer reviews (feedback emails) three ways on Nabooki. This article walks you through the steps to respond to reviews. Before You Start: Customer reviews (feedback emails) need to be enabled to ...
Setting up Google Reviews
Setting up Google Reviews The Reviews Widget can display your Google Reviews alongside your Nabooki reviews on your website. This guide walks you through enabling Google Reviews in the widget and linking your Google Business Profile so the ...
Understanding reviews
Understanding reviews Nabooki's reviews feature lets customers leave feedback after their booking, and gives you tools to respond, display reviews on your website, and highlight your best feedback. This article explains how the feature works and what ...
Enabling customer reviews (feedback emails)
Enabling customer reviews (feedback emails) Customer feedback emails let you automatically collect reviews from customers after their booking is complete. This guide walks you through enabling feedback emails, viewing the responses, and displaying ...