Check-in, Waitlist & Passes
Manage multi-session passes
Manage multi-session passes A multi-session pass lets customers purchase a set number of sessions upfront — for example, a 10-class pass or a 2-week unlimited access pass. Customers can book some or all of their sessions at the time of purchase, and ...
Check-in with QR code
Check-in with QR code Nabooki's QR code scanner gives you a fast, contactless way to confirm customer arrivals. It's ideal for events or busy sessions where checking in each customer manually would slow things down. For an introduction to customer ...
Export a manifest list
Export a manifest list Export a manifest list to get a downloadable file of customer details for a specific schedule — useful for sharing with staff or tour guides before a session. Step-by-step instructions Go to Schedule in the left menu and select ...
Using waitlist bookings
Using waitlist bookings When a schedule reaches full capacity, a waitlist lets customers register their interest so they can be offered a spot if one becomes available. This article walk you through enabling waitlist and confirming waitlist bookings. ...
Check-in customers
Check-in customers Use check-in to confirm when customers arrive for their booking. This keeps your attendance records accurate and gives you a clear view of who has and hasn't shown up. This article will show you how to enable the check in feature ...
Check-in customers for multi-session passes
Check-in customers for multi-session passes In this article, you'll learn how to record attendance, track session usage and keep pass balances accurate. Once a pass is checked-in, Nabooki automatically updates their balance: The Booked count ...
Log customer no-shows
Log customer no-shows If a customer doesn't turn up for their booking, you can mark it as a no-show. This keeps your booking records accurate and gives you a history of missed appointments in your customer profiles. Before You Start: Bookings are ...
Popular Articles
Using the Agenda view
Using the Agenda view The Agenda view gives you a chronological list of upcoming bookings, making it easy to see what's on without navigating a full calendar layout. This article explains how the Agenda view works and walks you through using it to ...
Integrating your Nabooki Account with Rezdy
Rezdy integration within Nabooki enables an automatic sync of bookings processed by Nabooki into Rezdy. As soon as your booking is added, changed or cancelled in Nabooki, the system will automatically attempt to create or cancel the relevant booking ...
Using sub-services
Using Sub-Services Sub-services let you offer multiple booking options that share a single schedule, without exceeding the total capacity you've set. They're particularly useful for businesses like fitness studios that run a timetable of classes and ...
Making a test booking
Please note that setup must be complete for this to be able to work. Different ways to make a test booking Using the left navigation menu, go to Online widgets > Booking widget > Book now button For a particular service, using the left navigation ...
How to include a Zoom link in the booking confirmation email
Please note: Account set-up must be complete, the service that is to have the zoom link in the confirmation email must be set up and zoom must already be integrated. Including the zoom link in the booking confirmation email allow the user to join the ...