Operator Management
Viewing Agent Information
Overview Agents on Nabooki may distribute and sell on behalf of multiple operators. Each agent maintains their own business profile within their Nabooki account, keeping their details up to date in one central place. As a merchant, you can view an ...
Agent Notification - Ready to Sell
Overview Once you've added an agent and configured their commissions and products, the next step is to notify the agent so they can access their account and start making bookings on your behalf. This article explains what information to include in ...
Reporting and reconciling
Overview Nabooki provides both the operator and its agents with dedicated reporting tools to track bookings, commissions, and outstanding amounts. This section covers what's available, where to find it, and how to use it for reconciliation. Merchant ...
Identifying agent bookings
Overview It is important for agent bookings and the overall payment and commission status to be easily identifiable. Where to Find Agent Bookings All agent bookings appear in the standard Orders and Bookings dashboard, alongside direct bookings. To ...
Adding an agent booking manually
Overview When an agent contacts you by phone or email with a booking request, there are two ways to create a booking on their behalf: Using the Agent Booking Tool — available now Attributing a booking to an agent directly from the diary — coming soon ...
Adding agent specific promotions
Overview In addition to controlling which services an agent can sell and at what commission rate, you can create agent-specific promotions, special offers, or pricing that apply exclusively when a booking is made through a particular agent. There are ...
Enabling Products for Agents
Overview Once an agent has been added to your merchant profile, you control exactly which products (services) they can sell and the commission rate the agent earns for each product. This is managed from the Agent > Commission page. Default Behaviour: ...
Adding an Agent
Overview Operators can create and manage agents directly from within the Nabooki merchant profile, no need to contact Nabooki Support for agent linking. This gives you full operational control over your agent network. Future planned functionality ...
Accounting overview
The Core Principle: Commission ≠ Discount A critical principle underpinning Nabooki's agent accounting framework is that commission is not a discount. This distinction has important implications for your invoices, GST, and financial reporting. Your ...