Operator Management
Viewing Agent Information
Overview Agents on Nabooki may distribute and sell on behalf of multiple operators. Each agent maintains their own business profile within their Nabooki account, keeping their details up to date in one central place. As a merchant, you can view an ...
Agent Notification - Ready to Sell
Overview Once you've added an agent and configured their commissions and products, the next step is to notify the agent so they can access their account and start making bookings on your behalf. This article explains what information to include in ...
Reporting and reconciling
Overview Nabooki provides both the operator and its agents with dedicated reporting tools to track bookings, commissions, and outstanding amounts. This section covers what's available, where to find it, and how to use it for reconciliation. Merchant ...
Identifying agent bookings
Overview It is important for agent bookings and the overall payment and commission status to be easily identifiable. Where to Find Agent Bookings All agent bookings appear in the standard Orders and Bookings dashboard, alongside direct bookings. To ...
Adding an agent booking manually
Overview When an agent contacts you by phone or email with a booking request, there are two ways to create a booking on their behalf: Using the Agent Booking Tool — available now Attributing a booking to an agent directly from the diary — coming soon ...
Adding agent specific promotions
Overview In addition to controlling which services an agent can sell and at what commission rate, you can create agent-specific promotions, special offers, or pricing that apply exclusively when a booking is made through a particular agent. There are ...
Enabling Products for Agents
Overview Once an agent has been added to your merchant profile, you control exactly which products (services) they can sell and the commission rate the agent earns for each product. This is managed from the Agent > Commission page. Default Behaviour: ...
Adding an Agent
Overview Operators can create and manage agents directly from within the Nabooki merchant profile, no need to contact Nabooki Support for agent linking. This gives you full operational control over your agent network. Future planned functionality ...
Popular Articles
Using the Agenda view
Using the Agenda view The Agenda view gives you a chronological list of upcoming bookings, making it easy to see what's on without navigating a full calendar layout. This article explains how the Agenda view works and walks you through using it to ...
Integrating your Nabooki Account with Rezdy
Rezdy integration within Nabooki enables an automatic sync of bookings processed by Nabooki into Rezdy. As soon as your booking is added, changed or cancelled in Nabooki, the system will automatically attempt to create or cancel the relevant booking ...
Using sub-services
Using Sub-Services Sub-services let you offer multiple booking options that share a single schedule, without exceeding the total capacity you've set. They're particularly useful for businesses like fitness studios that run a timetable of classes and ...
Making a test booking
Please note that setup must be complete for this to be able to work. Different ways to make a test booking Using the left navigation menu, go to Online widgets > Booking widget > Book now button For a particular service, using the left navigation ...
How to include a Zoom link in the booking confirmation email
Please note: Account set-up must be complete, the service that is to have the zoom link in the confirmation email must be set up and zoom must already be integrated. Including the zoom link in the booking confirmation email allow the user to join the ...